AI BOT banned me by mistake and my provider tells me I need to handle it with Cloudfare?

Where do I request Cloudfare to lift the block? I don't think it was a valid block, nor did I exceed any tariff limits when I made a request to my provider who switched on the AI bot.
7 Replies
Hard@Work
Hard@Work3d ago
?blocked
SuperHelpflare
If you are blocked by a website that uses Cloudflare, you need to contact the website owner to appeal or investigate the block. Cloudflare is configured by the site owner, and Cloudflare will not overwrite the configuration of any customer. Nobody in this Discord nor any Cloudflare employee will be able to help you. The site owner can investigate why you were blocked through your ray id.
Milo
MiloOP3d ago
I have also problem afterwards, when I browse ?blocked
SuperHelpflare
If you are blocked by a website that uses Cloudflare, you need to contact the website owner to appeal or investigate the block. Cloudflare is configured by the site owner, and Cloudflare will not overwrite the configuration of any customer. Nobody in this Discord nor any Cloudflare employee will be able to help you. The site owner can investigate why you were blocked through your ray id.
Milo
MiloOP3d ago
Can the website owner lift the ban? Or is the person in the spot only to whitelist me
Hard@Work
Hard@Work3d ago
Yes, whoever owns/manages the website must make changes to their configuration to let you in, if they want to
Milo
MiloOP3d ago
Thanks for the fast support, I will ask him and hope for the best

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