DNS Error + SSL Unavailable
Hi everyone, I’m new to using Cloudflare. I’ve been a website designer for over a decade and so I have experience linking domains, but I've never had this much trouble, and I'm hoping someone can help. I've read through all the Cloudflare docs/guides I could find, and I even posted to the Community Forum but only receive a response from one person but they directed me to the instructions on Squarespace's website which I've also gone thru and read as much of their documentation I could find. All guidance on both sites keep linking me to other guides/docs but then they all just keep taking me in circles back to each other. I'm very frustrated and confused.
My website is currently up & running and going to the new Cloudflare domain I bought, BUT cannot figure out why it continues to say "DNS Error We couldn't verify DNS settings with Other." and SSL Certificate Status says "Unavailable". Its been like this for about 2 weeks now.
When I click to view my DNS settings 1 of 2 CNAMES says Record found in green but then for the other CNAME and all my A records are marked red.
Like I said, the domain is directing to my site, but I read somewhere in the Cloudflare documentation that if domains aren't verified after a certain amount of time, then they will be removed so I'm anticipating it will disconnect at somepoint. Any one able to help with this? Thanks in advance.
7 Replies
You still haven't followed the recommendation you were given in the community, which is to change your DNS record to DNS-Only.
If you want to actually use Cloudflare for more than DNS, there are more steps, but you still need to disable the proxy to verify your DNS records to start with.
I've also opened the topic on the community again. Please keep your questions in one place.
I apologize–I'm confused what do you mean by I didn't follow the recommendation to the community?
There was one commenter, and I did do what they had suggested but that didn't work because the instructions were outdated and did not resolve the issue. I also do have my records set to DNS-Only, and I disabled proxies for the CNAMEs.
You DNS-Record is still proxied at this moment, so you still haven't followed the recommendation to set it to DNS-Only:
dig +short ale-luya.com
104.21.64.1
104.21.32.1
104.21.96.1
104.21.16.1
104.21.112.1
104.21.80.1
104.21.48.1Hmm are there multiple places this is supposed to be done? I'm not sure what I'm missing here because it is set to DNS-only. I've followed as much of the documentation I've been able to find via Cloudflare, but I'm finding it very confusing. :/ I'm not trying to use it for anything more than just linking the domain to direct it to my website.
Please show a full page screenshot of your DNS records.
Its not saying in green that my domain is "Conntected", but its still showing that the SSL Certificate Status is "Unavailable". Whenever I proxy the A records it says DNS Error
You removed that part from the screenshot, so I still don't know what it says. Most likely, you are in the wrong Cloudflare account.