showing error , even though my domain is not expire yet
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
7 Replies
@Tanmay Kapoor
i didnt bought any services from cloudflare
i am free user
then why showing thos
Hello @! ᴘʀᴏ ᴘʀᴀᴛɪᴋ, can you raise a support ticket and notify the billing team?
Create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Created
Even you created you will wait foe more than 3 weeks whitout answer
If you need you domaine name and work on it, try another dns provider
Can you give me your ticket number please?
01441679
BUT TO LOG in support.cloudflare
its asking for username and paasword
i know the paasword but how can i find my username?
@Tanmay Kapoor
Hey @! ᴘʀᴏ ᴘʀᴀᴛɪᴋ, not sure how to look for the username but see if the links below are helpful:
If you know the email: https://dash.cloudflare.com/forgot-password
If you don’t know the email: https://dash.cloudflare.com/forgot-email