Unable to create new account
I'm unable to create a new account and have no accounts associated with my user. So basically I can't do anything. Even the default account is gone. What can I do?
8 Replies
do you have access to the dashboard?
Are you still able to create tickets?
If so, you should probably create one for this
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
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or create another account with a different user
Sorry for my late reponse. Yes, I do have access to the dashboard but very limited.
I only see this
It seems my "default" or "main account" is gone
How can I create an account since I can't select any.
you still should be able to logout and make another account on another email
Yeah but I want to keep the account and the email.
Because I want to put something on it and not use another email?
I can't if I delete it, it says I won't be able to create a new one with this mail.