New domain, error adding, billing

Hello, I purchased a domain and tried to add it to my account, but I receive a message saying there are outstanding charges, even though my account is clear. It’s possible that this domain was previously on Cloudflare and generated charges, but how can I resolve this? I can't even select the free or paid plan.
2 Replies
Tanmay Kapoor
Tanmay Kapoor2w ago
Hello @mservidorweb, please create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support

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