Tom Ford - Hey TS, I have an issue with the Li...
Hey TS,
I have an issue with the LiveboardEmbed (which im using in a React app)
When a user navigates away from our site and then returns after an hour (after their token expires) then they are shown "Not logged in"
Is there a way to make sure that they remain logged in. I was informed that
autoLogin: true passed as a prop to the init should help with that but I'm not so sure that is correct compared to what it says in your types.ts for the EmbedConfig.
If that is the wrong way I wondered if there is another way to do this other than us performing a refresh ourside manually or using a timeout which i would prefer to avoid.
Many thanks in advance, Tom!
5 Replies
@Tom Ford - What authentication method are you using and what the TS Cluster release version which you are on ?
Hey @Tom Ford , please do confirm - if the getAuthToken function fetch token from thoughtspot everytime it's called. ( I'm assuming it's not hardcoded somewhere ).
Also to confirm if the token api is being called properly after timeout for the token,
Try it out with less lived token.
@utsav.kapoor we are using
AuthType.TrustedAuthTokenCookieless
Where do i find which TS Cluster release version we are using?
@yuichirio_ha Yes on load of the page where we have the embed we are calling our Backend service which is where we handle the request to TS and then return to our FrontendHey, so you can check if the token is generated new everytime?
If it's not getting generated new - this might show up.
Also ts cluster version : in the cluster you can click on the "?" icon on the left side of the profile icon, in the dropdown you'll see the cluster version - if not showing click on the last option in the dropdown.
@Tom Ford
autoLogin: true is the correct approach for this. Is that not working ?
Also, this what it says in the API reference:
Which is what you want to do. Would want to understand the confusion here so that we can fix the docs.