Error In billing

I am facing this error "Could not add Workers for Platforms to your account: execStripeBulkCreateSubscription failed: failed to update user subscription: failed to load account from db: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page." even though I see no bills are pending in my account, all bills are paid how do we solve this ?
2 Replies
sot
sot3w ago
I'm facing the same issue and have been trying to reach support for quite some time now
Tanmay Kapoor
Tanmay Kapoor2w ago
Hello @Shuaib Khan, please create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support

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