Cannot delete DNS records created by email routing

A while ago I activated cloudflare email routing, because i wanted to try it out, but now I want to use a proper SMTP Server. But when I tried to add the DNS record, this error message was shown “This zone is managed by Email Routing. Disable Email Routing to add/modify MX records.” I tried to disable email routing, but I cant figure out how. I cant delete the DNS records from email routing directly, because they are “read only”. What should I do?
4 Replies
Chaika
Chaika2mo ago
You should disable email routing Email -> email routing -> settings or magic link https://dash.cloudflare.com/?to=/:account/:zone/email/routing/settings, disable for domain
Wassertester
WassertesterOP2mo ago
Where? It already says it is disabled, but the DNS records are still there.
No description
Chaika
Chaika2mo ago
Click disabling
Wassertester
WassertesterOP2mo ago
Tried that before, but it does nothing Found the issue. I forgot, there was a subdomain where email routing was still enabled. After i disabled it there and pressed the button again, it worked.🙃 Thanks for helping.

Did you find this page helpful?