Getting Error On Fresh Account With Fresh Domain.

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page. #general-help #workers-help
No description
6 Replies
Azan
AzanOP3w ago
Case ID: 01433661
Tanmay Kapoor
Tanmay Kapoor3w ago
Hey @Azan, you will have to wait for the billing to respond. Thanks!
Imane El Mokri Elmghari
I have the same problem fir more than week and no solution
Azan
AzanOP3w ago
Same still no solution
Tanmay Kapoor
Tanmay Kapoor2w ago
Hey @Azan, there has been an email from support on 18th March to you regarding the outstanding balance on your account. Your response is awaited on that email thread from support.

Did you find this page helpful?