Help me
Hello, I am Korean. The domain I purchased today is not working. Does anyone know how to fix it? I added a card and did everything in the billing process, but it says I cannot use the free version.
15 Replies
Hi. Please open a support ticket and send me the number so that I can try to get some attention on it
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
01432738
@Vero
Thanks
I've passed it internally
How do I solve this?
You and I aren't able to solve it
it should be fixed by the Billing team
What???
@Vero
@Cloudflare (Server Owner)
@Community Champion
?pings
?pings
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
help
You've already been told that the billing team needs to fix it
Patience please.
We cannot speed this up or fix it ourselves
It's passed to the team that can
Pinging us will not make things any faster
Can I see a community of people who solved this? I don't know.
Can I see a community of people who solved this? I don't know.
i don't understand the question