Security level of off is only available to Enterprise customers
Hey, I'm trying to remove the Under attack mode from the Security -> Settings.
This morning there was a select option for the security level that is not showing anymore.
When I try to disable the Under Attack mode, I get an error: "Security level of off is only available to Enterprise customers"
Could you please assist me in fixing this issue?


8 Replies
What does security level above it say?

Disabled on "Always Protected" and cannot be changed
Same as the picture you sent
This could be a bug, literally looks like it went live 4 hours ago.
https://blog.cloudflare.com/enhanced-security-and-simplified-controls-with-automated-botnet-protection/
Try log out and back in or try an incognito browser
The Cloudflare Blog
Enhanced security and simplified controls with automated botnet pro...
Enhanced security, simplified control! This Security Week, Cloudflare unveils automated botnet protection, flexible cipher suites, and an upgraded URL Scanner.
I can reproduce, it looks like this was already raised/escalated to CF from the forums though
Makes sense, this morning everything worked fine for me and it was possible to change it.
The problem is that I'm stuck in the I'm under attack mode with no way to change it, and right now it's triggering a Security Challenge for everyone and affecting browsing the site.
Should be fixed now
you have to manually pick Essentially Off though, not "Off" (or whatever security level you want)
Yes, I can see the selection again and it works, thank you 💪
