My account got locked from playing valorant mysteriously. I didn't do anything and I need help
I did create a ticket but it is taking too long for the support to answer. Suddenly I got locked out for what they said " using third party something idk" and I have NEVER IN MY LIFE done something like that. I invested money in this account so why the hell would I harm my account. Please help me asap!
My ticket number: #111995592
352 Replies
Any NICE DEV here to help me out please?
@junimo I am so sorry to tag you but I am really feeling so bad since I didn't do anything to deserve this please 😢
#dev
@VoiDzz can you please help me ? ❤️
this happened to me too man
no one helps me
i have sent 5 tickets and they dont answer
Us coreee
they gotta fix this real quick
I’ve been waiting since months
plus the same response everytime sucks more
yes fr
i dont even get an answer its just the bot with an automated message
and then the ticket closes
Exactly
Atleast let a real person handle it
My ticket is 2 days open now
yes they dont even read it
I tried Twitter
Nothing
Instagram
Nothing
Like everywhere
idk man my acc is suspended too
Sucks
i have clip and the logs of me getting suspended for no reason if they dont handle this , im gonna pursue them because i spent money on the game and they dont even recognize a costumer
idfc
Honestly I'll sue too
I don't wanna do that yet
Until at least one reaches out
Because I DIDNT DO ANYTHING ILLEGAL
they wont
i tried so many times
But like they should atleast give some kind of attention to the ones waiting for them like they do so many things for them like play or even spend money on it
We pay money on this game. We are real customers
But like in the other one i saw a dev unbanning a player with the same issue as us
i dont even have nothing running on the background besides discord
Idk why they treat us like 3rd world service
I was hacked
yall got temp susp too?
i dont even know how they detected smth
this is literally my second one
in the past month
@Fred Evilburger yes
got it 3 days ago
I got perm
For litreal no reason
I logged in and got this
Out of nowhere
same
the just fos
i got unbanned just to play one week and then got banned again its so annoying and its the weekend one of the only times i can play
they must have any error on their vanguard system
there is no way
likee do i look crazy spending my savings on this game to atleast enjoy playing it and at the end i get this
I tried to play on a friend account and it was fine
If I really used something on my pc
dont do it
u get banned
like if i was def cheating you would think the second time it'd be perm right
My friend's account would have been banned
But I got hacked
yes
Someone used my account somewhere else
i didnt get hacked and still got temp ban
its ridiculous
I got nothing like i was busy with my exams and like my friend used to play with it and he litreally played on my computer and why would he too download hacks srsly
Like the last game i played was 7 months ago
I just need them to check on the ip
Cause I swear it's not me
I have my stats to even show that i didnt use any
Isn’t the dev who solved the other players issue like resolving this ?
@Viledred @hangrycat @UPS3RGE anyone??
no i tagged him in my ticket but he dont answer
Where?
this dev
yes i tagged him
but he doesnt answer any+
oh 😔
just unlucky
#Got Suspended for no reason, please help me.
Prob
Oh yeah done tagged that dev but no result
I’ve been waiting since months to get unbanned
This sucks
I litreall have my stats and logs to show i even sent them in the tickets
They just answered
I think I'm calling a lawyer
:val_CAUGHT:
How unfair
Like why? I swear to God I didn't do a thing wtf
I didn’t even get a response at my ticket
i would
They should take a look at this like people are waiting since ages and all they receive is this
its insane that they dont care
Like atleast give them a reply from a real person
all i get is an automated response from a bot
me 2
How did u recover ur account after it was hacked
I didn't
Look at the ticket response
They won't help me
My account was used by someone and I don't know who
atleast the dev over here should take a look towards it
I can still access my account
But can't play valorant
How do u know that
I found out from my Gmail
Like 2 or 3 2fa messages
So there was an email change on the account?
But I didn't even try to log in
Someone accessed to everything
I wish I could just know who
I'll beat his ass I swear
Try to check the ip ?
How?
It's riot s job not mie
Mine
yes ik
it is
but they won’t
Again, how do u know that they had access. Cuz receiving 2fa emails doesn't mean that the account was actually accessed by someone else
i see three of the devs online but like no help
Bro. Why would i get 2fa if I didn't log In in different device?
I was working all day.
When I came home I saw gmail with those emails opened
So I thought maybe someone has access to my account
I wanted to log it off everywhere by going to settings
But then BAAAM
Locked
Is there a specific time like when they reply or something ?
No idea
In this server?
Whenever they are free and feel like it, if they can help in the first place which 80% of the times they can't
oh
Okay
then probably there’s no chance of me getting my acc back
Please take a look if you ever do here is my id: Hart#000
Same here
My Riot ID is cvm#drip
hope u can take a look at it
U mentioned that u have been banned for a few months now, junimo only got those accounts unbanned which were temporarily suspended a few days ago cuz of a vanguard bug
So u r not rly gonna get anything from this most probably
But like they should atleast provide me with something because i know i never downloaded any type of applications and like if i had ever did why didn’t i get banned before and not a few months back ?
just receiving an automated response from their side while i have every sort of proof to justify myself
Tho i will give u this much advice that if u want to get a reply from support ASAP then make a whole new account and make the support ticket using the account and mention ur main account in that ticket on which the ban is applied and ask for an unban or reason or whatevr u wish
i submitted my 6th or 7th ticket today and
like twice this week
Sending too many tickets will just get ur account blacklisted and u will never get a reply
Just do what i said above
Oh okay thank youuu
This kinda sucks man
it does
I am having heartache from anger omg
omg calm down
They changed my ticket from public to red-only they suck
I hope that probably one of the dev finds out time to check our requests
I'm not even kidding because It's not fair at all
I hope so too
It really is unfair I think all my money and time is wasted on this game
All my money is gone toi
minee too
If they don't give me my account back I will make my friends quit valo too bcz if account locking is inevitable then why waste money here we will just play R6s better to pay 20$ first rather than waste more than a 1000$ bit by bit
Honest to God I will first make a statement on youtube about this ! I'll gather as many players as possible! And then I'll sue
Because whatever they sent me is not a response
I know I didn't do anything to deserve this
I will join you bro
Great! I'll wait at least until someone from dev answer me here
Hope I don't have to go there tbh
perm suspended bru
Same
Exact message
It's like a kid just bcz players reported they banned us
They don't even wanba share why they banned us
Like anyone who has spend a ridiculous amount of money in a game would try to cheat man come one atleast try to make sense for a bit
like i haven’t even touched the game in like 2 months
Yes why would we? I wouldn't even buy anything else if I am.going to cheat. I wouldn't try to rank nor get all agents. I wouldn't be in 300+ level
Same bro I am lvl 378
Man they need to give an explanation
I don't know who to talk to anymore
@Riot Schmick can you help?
@JOY?
idts we’ll prob get a reply this soon
I am exhausted
@What is a Sit? please help
screaming in an empty corridor
Man they replied this XD
Wow he is nice though. I got a nasty one
Nah bro I never mentioned that my account was compromised
Man they are hilarious
Yeah well just reply. He said you can come back. Mine said fuck off
Really ?
😭😭
i didn’t even receive a reply till now
They can't say that sue them man u have the right
They replied me afer 38 hrs
3 days for me
@Blake hello. Please help me
@rycou
Man these guys are busy
I'm trying man
same thing just happened to me!!
I don't know what to do anymore
Sorry you had to go through that
There's no help here yet
this is really annoying, are you hardware banned?
No
Just the account got locked from playing valorant
But I didn't do anything
i got entirely hard ware banned, ive literally never used hacks in my life
im sorry for you bro
If you have hardware ban you can fix it
how?
Yeah hardware banned ID can be recovered
Yes
Imagine what just happened. I got a warning for mentioning
@Adams Gēmu what's your riot id
Adams#YTUBE
did you have 2fa enabled before you got banned
Yes I did
did you ever play on shared devices such as at an internet cafe
No I have never played at a café. One time I played at a friend's laptop in different city but it's been months
I did that a lot of time
@Adams Gēmu what's your friend's riot id
In an internet cafe of sadar,nagpur,india
I don't remember it I think ego peeker#EUD
do you have any other accounts?
@junimo i think it’s a full game issue, there’s so many complaints
can you talk to a dev higher up?
I had one before this one yes. But I don't remember its ID I'll have to look it up
I have an account that’s been banned for almost a year. That’s why i had to restart from a low rank
I don't think it is, so many of these I looked at were straightup cheaters
Im not
This isnt a multi account problem, the game is literally false suspending so many people
Can you look up? I’ve never used cheats
Can you look me up junimo
i will literally hand you my account info and youll see these are innocent people
yep i believe you in the same boat
Please look into the matter Why would I cheat on an account in which I spent a lot of money?
thank u
its hilarious they banned me once 3 weeks ago for 14 days, i waited and then got 5 days to play and then got another 14 day ban yesterday
why can’t they just unban and look into us
@ignite! you and me BOTH know we’ve never used hacks
both times support said im not allowed to know why im banned but im banned
Adams#9061 is my previous one
For real
If you can please check mine hart#000 second temp susp within this month
i literally play for a team im missing tournaments for this
And I didn't play the whole day when my account was locked
you may be able to make this a legal issue if you care enough, as far as i know they arent supposed to terminate your access unless you violate the eula, if they do then they are in breach of the contract they made you sign before playing the game
might aswell atp
yeah i was thinking aboiut it lowkey
this is such a joke
Rather than throwing accusations, please be patient with someone who is looking into it for you
id recommend reviewing the eula and any terms before doing this though because they may have a clause stating they reserve the right to revoke access for any reason idk
All of this is kind a joke
Please let the dev work! 🙏🏻
dont get me wrong i dont think its the best idea, i have faith in the devs but i just thought id throw that out there as a possibility if it ends up being a bigger problem or something
are devs even doing their job tho?
can confirm they are not looking into anything
I know. I'm frustrated because I swear i didn't do anything
think there is too many to respond to each individually
Mistakes happen, but even then people who are in fact cheating take advantage of the situation and claim they are innocent
Im perma & hardware banned
I can’t play the game entirely
I’ve never downloaded anything cheat for any game
I can show clips
Or whagever
Yeah that's the main issue that makes us the victims of that sharade
I swear I have never cheated in my life
bingo
Yes and junimo was kind enough to try and help you guys, so please stay civil
Yes I'm gonna wait ✋️
Bcz of the real cheaters they suspect everyone who is getting reports are cheaters
This is not anyone's that is present here fault
Once the repotrs gets too much they just ban you
Could she look into us individually atm?
i just wish it said what actually interacted with valorant because this second temp ban keeps haulting my motivation to even play
yeah the first was managable but it happened again and its annoying asf
crazy i waited 2 weeks cleared my pc of stuff that couldve did anything then got rebanned
like what
Consider urself lucky U got a temp ban My account is locked permanently
yeah that is the silver lining
And he is gone
@junimo please consider our request
chill just wait
They are taking our requests just wait
Is someone coming?
Really?
Yes just chill!!
Let us hope
...
your probably gonna have to check back in tommorrow
just based on experience with troubleshooting in other games, it just takes a while
Damn. I am exhausted lol I've been here all day waiting 😹
Man I just found out something XD
What is it 🤔
I thought my spent on valorant is only 10000$ or something near that 😂
But
This sucks big time
What the? Daaaaaamn
Are you that rich ? Lol
Did ur
acc
get its ban removed
@Adams Gēmu
No
I didn't get any response yet
oh
Dev mentioned my ID but still waiting
Na bro it was all the money i spent over years
But how did you get banned man? This really sucks
I would have bought anything with that money but my mind was rusted when I decided to spent it on valorant
I really don't know man I just logged in yesterday and woosh! The account was locked
I had also sent my riot id and the request but the dev didn’t see mine
Only a foool will apply hacks on the account in which he spent that kind of money
I only play at night due to ramadan! And all I want is rank up this month but hey. My life sucks lately idk why
Would you believe that I've been robbed online? Lol
Before this
And now my.account
exactly
Like really what can good
Man I want my account back this sucks
You should get it back
How that's the question
U can check my post she just gaveup on me
No idea
I hope she solve all our problem
Or I will just sue them to get my money back
ugh i just recieved the same reply from riot support
What reply
Can you share?
idts they’ll bring out any change even when i provided them with the vanguard logs proof of stats and control panel ss
they won’t belive like why would the other person even do that srsly when he is investing time and money intoo it omg
They just don't wanna tell us that they banned us for no real reason
Fuck them
Yoo do you guy use valo tracker?
Yes
Is that a 3rd party cheating software?
bro i think the reason we get ban cuz or valo tracker yeah
im not 100% sure but i think is the valorant tracker
No bro it's approved by valorant itself
shouldnt be, know many people who use it currently and arent banned
But what if we dont even have that downloaded duh
then idk why we got ban also
For no reason
ugh this is v crazy they should take a look at it
like banning them no reason to state ?
yea
:org_T1:
just with the same response every single time just like belive in the customer dude
Not crazy this is simply outrageous man the people who are blantly hacking are not getting bann whatsoever
why would anyone be crazy spending so much time and money to recieve this duh
yes i agree with your point
And I am lvl 378 never been banned in my life
atleast the mod who was taking care of all this should take care abt this issue
I leave 400 plus
Worth 1k acc
like spending my savings on this and receiving this nah dude
And they just banned me now and the cherry on top is that they banned me without any reason or without giving any reason and now they don't even wanna share the reason
the same issue here it was my 6th or 7th ticket dude
My acc is 17k$ bro
Dam
Still i got banned
You’re cook
See this
Riot games should gave a warning
Instead of straight ban
Just tap on the attachment
yeap i saw
But what can we do?
Like dude if the person has been playing since so many years and didn’t get banned during that time and suddenly one day u open the account and get this nah dude u gota be kidding the person
riot game also doesn’t want to reply us
just keep day dreaming
nothing’s gonna fix
Nothing we are cooked and I will sue valorant for my money no matter what
ohh
Gogo do for us
@junimo im sorry for pinging u but atleast take a look at this
Atleast give us a refund
Bruh
They won’t
Ik
Cuz every vct price is 1M
Ugh i’ve been waiting since morning for a reply from the devs and haven’t got one
I have been waiting for 3 days
Man 17k$ might not be enough in US but in india its over 1500000 rupees and that is my fathers annual income
3 days my acc got banned around months ago and i got to know that there is a community chat over here in between i couldn’t take care of this issue because of my examinations but now still the same ?
i’ve sent more than 6-7 requests to them with proof
Dam and the cant do anything bout it?
nope
No
Wts
Just a dry ahh automated reply
valorant is cook
imagine buy another still get ban
not even the dev is taking care of this issue
Buying and selling account is out of question
U can't do that if that acc got banned u r cooked
ugh im so tired of this
yk whats the funniest thing ?
they never ban my hwid
When they say they would
😭
Same here
us
and i told them they say
Im 100% sure you’re hacking
Wtf
they only can say that
but no proof
Just share the vangaurd logs of your pc
I did
alr
Every time
I even did my stats
and even my control panel
and virus check
Valorant sucks I should have stayed on R6S
And counter strike playing valorant was my biggest mistake
Time to get back to roblox
Ahh anyways please if any dev sees this chat i hope u could provide me with something good related to my account for the problem i’ve been mentioning since morning my riot id is cvm#drip
Thanks
dawg
ur name
anyone figure anythin out
Well I found out I was eventually hacked
Let's hope for new ticket to open a better door
rlly?
have hackers been going around
Yep
And the hacker took his sweet ass time to cheat
Thanks to dev I found out
And I'm scared to even lose my Gmail lol
Now I changed everything just in case. I just need the ticket to find a great person
same with me
I remember a friend of mine got hacked
Same situation but it only took him 2 days to get his account back
hey guys I got a reply on my ticket
they said that the account was rightfully suspended
That’s the usual reply
Idts they’ll work on it
yea they will paste that on every ticket
They say that to all of us
Just submit a new ticket . Hope you get a better agent
Nothing’s gonna change
all our money has gone to waste
Thanks.
I’ve just been getting the bot only
Yes me too. But then thanks to Dev. I found out I was hacked by some user. And now I submitted an explicit ticket with all infos needed. There should be no such disapproval. But if they decline. I'm 100% gonna sue
They solved my ticket without responding. Ok I am calling lawyer. We are done here.
It says they’re supposed to respond no matter what. This is so annoying!!
i told u they don’t care they just got the money that’s it
Where does it say that
The bot said it
Show ss of what it said
already called one aswell lmao
just gather evidence
I am going to ruin riot
Trust me on that one.
They will have the rogue company melt down
Guys. Let's create a group
And let's talk about our move
same things happened to me
yes bro
im so done with this developers
Developers here don't have the power to unban us
All they can do is identify whether you are really hacked or not
Its the agents who respond to tickets who are annoying
The only dev here who works fr is Junimo. Others should be fired! All that I will say it in their headquarter in LA
:Spray_ThisIsFine:
Ok let's do one more thing but DM me it's better
:thonk:
@Adams Gēmu add me to that group
im tired of this bs
imma sue them
So a lawyer charged me 15k$ to sue wtf
No shit bro☠️
You’re trynna sue multi billion dollar company
It's not a multi billion dollar company
It's a S**hole company
Count me in
i just wanna play the game bru
make another account
i always laugh a lil when someone come up with this
they think ToS is just a decoration
I guess they ain’t gonna sue anytime soon after seeing the lawyer fees☠️🙏🏻
I said he charged me
I didn't say I didn't pay
Learn English bro
What u suing em for btw
They don't want to help me return my account. All my tickets are being ignored
They put them solved with no answer.
And even though I contacted a dev here and they did find out I was hacked.
I even said every detail in the ticket
They just don't want to work
They gave me no other choice
Mhm
It's easy to give me back my account
It's not hard at all. They just don't want to work
bro im hardware banned
So someone accessed my fortnite too
But guess what
Thanks to the delightful service from epic
I quickly got my account back
Epic>riot
Now my ticket’s sent aren’t even getting the automated bot response nothing they’re just left open with nothing done
Riot duh
ugh even no dev over here cares abt it
They don't have the power to unban unfortunately
oh
Can’t they even do sonething about it ?
Not here apparently
They js closed my ticket and didn’t even do anyhting 🤷🏻
noone from riot even cares abt this issue
Just closed my ticket for the 6th time
They js don’t give a shi abt it
Yup
my forums got closed too LMAO
they need to confront the issue bro
its just tragic
They won't
do u think eventually they will?
im literally full hardware banned
and i freshly rebooted my pc before even playing that game so the only game on my pc was valorant 😭
like how crazy is that?
You have to change fully your hardware id
You can do that changing your graphics card
i need a whole new graphics card?
yes
thats how you can change yout hardware id
or you can use some illegal stuff
that i can't say here or i get banned
but i wouldnt recommend