Email sync failed - self hosted
Hi everyone. I did a self host of Twenty and tried setting up email sync. But it's giving me error "sync failed" however, I see people and companies creates out of my email account. Is there a way to debug the sync jobs? Running everything in a docker-compose.
12 Replies
@Guillaume could you take a look?
Hi @hassaanz , Thanks for setting up Twenty.
Did you launch the worker app ? they are the one repsonsible of treating emails.
My bad, if you see people created from your emails it means workers are on and working.
If you look at the worker logs, do you see any errors ?
Also make sure you are using the latest version of twenty since we did a coupld of fix that are available on the main branch
Hi, I am getting the same error, email is syncing for about 1-2 days before hitting a sync failed. Is there a way to restart or can you only remove the account and start again?
I have some logs but there is a lot of personal data in them. Let me know what you require and can send in
are you o microsoft of google guys ?
Microsoft
ok. we are aware of a bug. right now working on it. I'll keep you in touch in the coming days
Excellent thanks
Hi. Sorry for the late reply. I tried to update to the latest version. I have my worker app running. There are some emails synced but it seems like the job is stuck in between. The admin panel health status shows everything is working fine.
For some reason the calendar sync seems to be working but the emails are not being synced
Hey everybody 🙂 I'm hosting Twenty on a Digital Ocean VPS and everything works fine, except of the mail sync. I'm trying to sync google workspace mails and it directly throws an error. Do you have any troubleshooting guidance for me? I'm running out of ideas. I've also not found where I could see this fancy dashboard for syned mails. Would really appreciate the help as I can then test Twenty fully! Cheers
Hi mine says "importing" but i see no contact updated with mails. Vps is a Digital Ocean
Guys, can you share your Twenty version, and appropriate error logs if possible ?
Hey Guillaume, thanks for reaching out.
I'm on version 0.44.14 and have sent you the erorr logs in a private chat.
Really curious to solve the error