My Valorant Account Was Hacked & Wrongfully Banned – Need Riot to Reconsider.
Hi all, I never imagined that I would be in this position, but I truly need assistance. My Valorant account was compromised, and after recovering it finally, I discovered that it was permanently banned for scripting—something I have never engaged in.
I immediately contacted Riot, telling them everything and offering evidence that my account was hacked. One of the largest red flags was that my account region was switched from Pakistan to Canada when I wasn't controlling it. That alone indicates that someone else was playing on my account, probably for cheating, but even with this, Riot won't reconsider the ban.
I totally get and agree with Riot's dedication to keeping the game fair, but I feel like I'm being penalized for something I had absolutely no influence over. I've been playing Valorant for years, always evenly, never employing any cheats or third-party programs, and now my account—something I've spent so much time, effort, and money on—is just gone.
I've done everything, and Riot's answer is that their ruling is final, so I have no means of defending myself anymore. I don't know what to do. If anyone has experienced something like this or knows how to take this further, please post. I just want a fair hearing and an opportunity to clear my name.
This has been more than frustrating, and I wouldn't wish it on my worst enemy. If anyone can help get Riot to revisit a decision, I'd greatly appreciate any assistance or advice.

6 Replies

The ticket #111646660

I have all proof for the fact that I own my Valorant account. Whether it is account creation data, purchase history, linked emails, to my last legitimate log in, all points towards ownership. Unfortunately, my account got hacked into, and my hacker used my account to commit wrongs, leading to an unjustified permanent ban.
I have already provided proof to Riot that my region was changed from Pakistan to Canada when I had no access to the account, which clearly indicates unauthorized use. Nevertheless, my appeals have been denied without proper reconsideration.
I am not asking for special treatment—merely a reasonable assessment of my case. I have never used any third-party program, and I should not be punished for something that I did not do. I simply want justice and my account back.
This experience has been far beyond frustrating, and I wouldn't want it on a thousand individuals. If there's anything that I can do to get Riot to reconsider, I'd be immensely grateful for any advice or assistance.

We can't help you here sadly, you have to contact support.
<:util_Warning_Box:1349033147957772298> This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues.
You can create a ticket with Riot support here.
You can get support from fellow server members by making a post in <#1027165825846739095>.
If you are receiving an error code, you can find out steps to resolve it here.