V
VALORANT2mo ago
lucas

Lynx Hilo 2 Audio Interface not working with Valorant

My audio interface seems to be getting blocked by Vanguard. Problem only happens once Valorant has been running for a couple of minutes. It will disable all audio to my interface until I close Valorant and completely reboot my Hilo. I use the thunderbolt version of the Lynx Hilo 2. I have the latest firmware and drivers for my interface. Is there any fix? Could Vanguard whitelist the Lynx Interfaces? If not, what should I send to Lynx support to try to solve the problem?
28 Replies
AbhimสŇyu
AbhimสŇyu2mo ago
;valsupport
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
AbhimสŇyu
AbhimสŇyu2mo ago
Ask here they might help you
lucas
lucasOP2mo ago
I did months ago and it went unsolved. I believe I also messaged with GamerDoc not long after that but I was so frustrated with the support team by that point that I gave up.
AbhimสŇyu
AbhimสŇyu2mo ago
See third party softwares needs to comply with riot terms if they won't riot can't do anything about it tbh So ur best shot is to write again to support and be patient with them
lucas
lucasOP2mo ago
I was patient
AbhimสŇyu
AbhimสŇyu2mo ago
Well u gotta be more it can be from your audio software company
lucas
lucasOP2mo ago
I mean that after going through a ton of different agents in the thread, they told me they didn't have a solution
AbhimสŇyu
AbhimสŇyu2mo ago
Write a support ticket to them aswell
lucas
lucasOP2mo ago
I sent a ticket to Lynx I'll see what they say.
AbhimสŇyu
AbhimสŇyu2mo ago
Well then it's upto the audio company ig
lucas
lucasOP2mo ago
I don't see in what way they aren't compliant though. It's just an ASIO driver. Universal Audio's ASIO doesn't get blocked but Lynx's does.
AbhimสŇyu
AbhimสŇyu2mo ago
Okay for example obs latest version have issues with riot vangaurd atm the Dev's said it's from obs side to fix it
lucas
lucasOP2mo ago
hm i see
AbhimสŇyu
AbhimสŇyu2mo ago
Yup Did u tried a windows reinstall?
lucas
lucasOP2mo ago
I dont see how that would help
AbhimสŇyu
AbhimสŇyu2mo ago
There's no harm in trying but okay
lucas
lucasOP2mo ago
I mean a full reinstall of windows WOULD cause a bit of harm no?
Metamorphosis
Metamorphosis2mo ago
How so
lucas
lucasOP2mo ago
Wouldn't I lose lots of data
Metamorphosis
Metamorphosis2mo ago
Basically yes, you can move the important files to another drive before reinstalling
lucas
lucasOP2mo ago
I have 6 TB of data so I definitely can't do that.
Metamorphosis
Metamorphosis2mo ago
How many drives/partitions do you have?
lucas
lucasOP2mo ago
3 drives I also just learned that I cannot use the input section of the Hilo 2 either. Seems Vanguard is blocking the unit as a whole.
AbhimสŇyu
AbhimสŇyu2mo ago
u can do a soft reinstall also what is hilo2 oh its a amp
lucas
lucasOP2mo ago
audio interface/headphone amp Any help would be greatly appreciated.
AbhimสŇyu
AbhimสŇyu2mo ago
Well I think audio company might help
lucas
lucasOP2mo ago
I need Riot to give me the info on why Vanguard is blocking it. If anyone at Riot with Vanguard could help I'd really appreciate it.

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