Falsely banned after not even getting many kills every game
Me and my friend have been playing valorant for quite some time and have not done anything that would ever raise suspision in any way shape or form whether its in ranked or just some qm or anytthing and just today we were playing when all of a sudden she gets banned and based off of her valorant account which she hasnt shared with people ever its just been banned and no offense to her but she doesnt get many kills a game at all and this can be seen on her tracker and everything, just need anyt help we can get due to the amount of money spent on the account and she has been holding this account for years on end. Thanks to anyone who comments
681 Replies
i just had the same exact issue
just a load of bs man
like i get about 14-20 kills
in swift
ive also spent a good amount on skins so
yeah exactly
ive heard some people not getting their accounts back aswell
just not really fair
submit a ticket to riot is all u can do at least theres more people with the same issue so hopefully it gets resolved
tf you mean not many kills with 14-20 in swift
shes done nothing wrong not even said a bad word in voice chat or text chat
:bonki:
that posts not for me
i get the kills
but ive got clips of my kills
and im not cheating
never cheated in my life
vanguard can ban for anything pretty much, not just straight up valorant cheats
so what she got banned
you can get banned for raw accel, roblox cheats or just some random file that vanguard doesnt like on your pc
for a laugh?
;bannable
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction.
Learn more below:
https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
you will never know
she hasnt got anything like that
i got banned for "using third party applications" that ive never used in my life
yeah thats what she got banned for
and she gets next to no kills in games
literally sometimes gets literally 0
in a full match
our last ranked match
she got 2
i got 34
and she gets banned?
i know it sounds like im cheating but man
we have submitted a ticket
if u are and she was in a party with u she can get banned
vanguard doesnt ban for being good or bad at the game
never cheated in my life
in any game at all
ive actually never cheated in any game and they banned me for it so idk whats going on
well shes been banned for nothing
then she will be unbanned
ive seen loads of people getting banned for nothing recently
100%?
if it was a false ban, yes
chances are low though
ik theres quite alot of posts saying ive been banned for supposedly cheating
wait
literally stat track her
again
yuki#meowi
you can get banned for raw accel, roblox cheats or just some random file that vanguard doesnt like on your pc
well thats just dumb af
you dont have to cheat on valorant to get banned for 3rd party apps
welcome to kernel level anticheat
she doesnt use any of them thouhg
i dont think shes even got roblox installed XD
Riot ids?
@Batman
yuki#meowi
@junimo
would you like mine also?
Mines YUS#YUH I have the same problem
Does this mean its getting sorted out today/tonite?
same bs to me
@junimo
does your friend still have vanguard installed? if so can you ask them to send me the vanguard logs
how do you get to them?
C:\Program Files\Riot Vanguard\Logs
2 seconds
just for today?
all of them
what do i send them over like on?
just copy and paste?
can you zip up the folder and upload it here?
thats all of them
My friend had the same problem, he got banned for 3rd party software while he wasn't cheating or anything else
And i saw that many people has the same issue
I'm escalating this, hang tight
thank you so much this means alot you dont even understand
what's their riot id?
is the yuki thing resolved?
should be unbanned shortly
sweet thank you so much
thanks for reporting it
you are welcome
we wont get to know what caused the ban, even if its a false one, will we?
ARP#010
should be unbanned shortly
i just dmed u if u could take a look that would be appreciated
sent u the vanguard log as well
yeah unfortunately I can't share that information, best I can do is keep an eye on the tickets here and help investigate and escalate
Thank you so much
:OKAY:
Thank you for your hard work on a friday night
@Senor El Estefanio yours should be unbanned shortly as well
thank you so much
do you mind if we ping you once a "false ban" ticket is opened?
sorry about that guys
well if you see a wave of them and it's definitely abnormal yes please
thanks!
-# @Metamorphosis
many times they are actual cheaters trying to save an account, so I probably can't investigate all of them
:ChillBar_noted:
i am so lost atp
my friend sent me his tag so i could try to get it unbanned as well
gg ig lmao
Is this your friend’s ?
yeah
i just tried logging into an old alt from 2021
im hardware banned now too
fantastic
I havent played in a week and my acc also got banned recently dont know what the issue is
When did you get banned
sometime this morning when i tried logging in
idk why my ban got upgraded to a hardware ban for logging onto an alt
Did you get hwid ban
Or just account locked
My acc got locked til september 3rd
damn bruh
would this go away as soon as the ban is reverted junimo?
@junimo
is this an issue with riot or is it something I did?
It’ll be reverted too
I’ll send an update when it’s all reverted
from what i can see online theres an issue with vanguard detecting something that isn't cheats, when i logged onto a second alt accnt it detected it again from same IP so hardware banned, for some other ppl if u only have the one accnt then youll js have a perma ban
i am curious as to what is causing it to think people have cheats downloaded
ik u cant tell us but just curious
What’s your riot id?
I’m not too sure on that honestly, it’s above my pay grade
G3NIUS#1112
ty
@junimo please help me too
It happened to me aswell
All my skins and friends are linked to that account
I was just playing the match
Drop your riot id
You can ask any of my teammates that I regularly play with them
My I'd is
No Crosshair#RIYAL
It's a hardware ban
Pls unban
@
oh
so it's true that a dev can reply ticket
Give em time to review it. they’ll get back to you
:cat_canloi:
Thank you
so if i have enough proofs bout i didnt use third party software then i can unban my account?
Not necessarily, this current ban wave seems to be a false positive.
should be unbanned shortly
Thank you so much 😭🙏
ig so
So how is it that you help people with suspended account :val_Uhh:
It’s says in your status
me and my friend account got banned while we played at a cyber xD
i can only help them with the ticket
but i cant even save myself lol
Aha
like
i dont even know why
i can help other guys
but
nvm
have to be more and more while playing at a cyber
i'm quite hopeless with my account but ig i can help other somehow
My id is YUS#YUH someone told me to drop my ID here
this one I can't help with, you'd have to go through player support
if it a cyber device that can be reset everytime they turn it of is there anyway to access these logs?
im not sure
what's your riot id
can you check on my id also?
it's
UBT MikeeNekk#2407
I can't help with this one, sorry
sokay
sorry for taking your time
ig i will try one more time with the email things
Alright I already sent a ticket just waiting for a reply
did you play at a pc bang or an untrusted machine?
what is a pc bang?
cyber cafe?
it's an internet café
i hang out with my friend
can i check if someone have access on my account or not?
I don't have access to that, but if you are not on a trusted machine there's always the risk of malware etc running on it and causing a detection
so it was a legal banned right?
im not sure
it's above my pay grade, if player support can't unban you I probably can't help either
ig so
anw can you help me check on my friend's id?
unworthy#tired
Banning me permanently from valorant is like preventing a chainsmoker from smoking (I'm an addict).
I can't help with this one either
What about mine
lol
No Crosshair#RIYAL
I already said it'll be unbanned soon
Oh right
Thanks again
TusFami#77777
how about this one
Whose accounts are these ☠️
i hope i remember it right
wdym ;-;
somehow most of my friends are all got banned =))
Stupid ahh people download bunch of hacks on cafe pc to avoid hwid on their own devices. It’s mostly cod cheats I think
I wouldn't go to a cafe to play online games honestly, you never know what someone did with the machine
i always reset device before play on it
but ig some1 did dirty things on that one so yeah
hard to say
some cheats you can't even unload by restarting a machine
:val_Hampter:
cant turn on hcvi and secure boot in an internet cafe ;-;
You’ll have to ask the owners/managers to enable it
i did ask
everytime
but they refused all
70% players in country play at internet cafe
i'm at internet cafe rn lol
What country are you from
Playing Val?
i'm playing tft rn
cuz of this
Never heard of that game
!!!
fr?
it's in LoL
like a mode
and become a mobile game
@junimo did you check my account to see if its supposed to be banned
?
be patient bro
I don't know what's wrong with yours, you'd have to go through player support
can you help me check on my friend's id?
TusFami#77777
last one fr
can't help with this one either
ig we all cooked
xD
junimo a goat wtf
dont be like this guy ://
Jumimo on overtime.
i didnt know that a dev can be this enthusiasm fr
If I don’t get unbanned what can I do abt all the money I spent on skins on my account?
Say goodbye to all of them
bro wanted to save prolly hundreds to maybe over 1000 dollars worth on his accnt...
oh no...
Me too
But it's so fkin hopeless so nahh
help with mine, i was banned in feburary, was so done with this game, and i didnt know it was hwid ban, so I accidentally banned my friend's acc too
....
I didn't even play a single game on my friend's acc
111#0826
and this
who deleted it
there is one more, but the id is in chinese, and i cant sent it, it gets auto deleted
can i sent u the vangaurd logs
can you check for me
please
@Kael send an image of your riot id
ok
i send on dms
but 111#0826 is initially banned
and it gave a hardware ban
and i logged on this account and that account was banned
I didnt even know it was hardware ban
didn't play on a single game here
i send u the logs in the dms too
I'm escalating for you two
ok, pleaseee thank you!!!
should be unbanned now can you check
wait
which acc
both
im hardware banned
...
im scared it gets banned again
shouldn't be, just check for me please
ok
ok
brb
np, sorry about the inconvenience
thank you so muchhhh
can i also be helped with my false ban too?
i also got device banned
and ive alrd waited for my ticket to be responded but it didnt get responded for the entire night
me too！！:val_KekwSob:
vanguard be tweaking
i also have the same problem
I don't understand why my account was temporarily suspended
@junimo can you check for me please
yea for me too please
post your riot ids
Lynn#shesh
borrog#tysb
hey so i tried logging into my other account and got this. is there any way to see whats causing this error? this is the same reason my other acocunt got banned.
just post your id
you got this too right
fronz#trash
no its just an error
wont let me play
odd
this happened to me too smilest#smile
very confused
you should be unbanned
you should be unbanned too
yoo alr thank you
help
I can't help with this one, you might have to ask player support
should i try redownloading my game?
nooooo
what do i do then
submit a ticket
NOOOOOOOOOOOOOOOOOO
why is it diffrent
is there a way to see if theres something on my computer that gives me that error because ive never downloaded cheats or anything so im not sure why im getting this error in the first place
thank you so much
I can't help with your case, you gotta ask player support
bro it said i was botting
alright no problem ill try redownloading everything
@junimo wait can you also unbanned my other account
it got locked after i tried logging in w this alt
borgogogg#mine
you sure you spelled it right?
can't find it
wait lemme check
i think someone over at riot vanguard gonna get fired
G DraGon #GD26
@junimo ty！
here
you need to contact player suport for this one
i did miss spelled it lmfao
oh yeah I see it, ok I'll take care of it
alr very much appreciated
it's friday so might not be today though
its ok lmfao
think theres a way to see what might be causing this issue? maybe if i can uninstal something thats causing it
I don't have access to that, sorry
you'd have to ask player support, they have more info
alright thank you
so its a hardware id ban what does that mean?
sorry if im being buggy ive just never had anything like this happen before
just got banned on my main account after trying to just redownload. i have a bunch of skins on this account and time so. any help?
MiceBep#FatAF can you help me check this id pls @junimo
It's not 152
Logs in C:\Program Files\Riot Vanguard\Logs
@junimo Would you be so kind and look into my suspension
False banned T-T
User id:
chat am i gonna get banned too
from what im seeing is that "account locked" can get reverted quite easily and others would have to seek player support?
do you know how I can reach out to player support
Valorant Support
can they be contacted here as well or you mean like the ticket system
The ticket system
yeah go to riot games website, make sure ur there for valorant, then there will be a button for support and then submit a ticket
ah yes i have a ticket made atm for this exact suspension, I am mostly trying to see which match was detected so I can provide the vod if needs to be
same hopefully we get unbanned. ive spent some money on skins and ive been playing for a while
Im sure if you didn't cheat u will be lifted in no time
it is the weekend afterall we prob have to wait
;valsupport r
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
definetly didnt cheat. it doesnt even matter what account im on itll get banned. i think something happened after the update and vanguard detects something as a third party application that it doesnt like.
it's different for me... my other accounts i played on the same device aren't banned but this exact one
ive been banned on 3 accounts lmao. first 2 ive spent money on
Are you able to play on different accounts
im starting to suspect that someone was cheating on my account
but also hoping that it was a false ban
It’s hwid, any account you login in with will be banned
I was able to log in on my alt account and play w no problem
idk maybe if there was a cheater in ur game they did something cuz i had one in my game on the opposite team a few days ago
So possibly the account got banned on a different device
could you elaborate on this im not too sure what this could signify
different drive?
Device** mb
maybe. maybe i can play on xbox lmao
does valorant allow account sharing?
no
uh oh
lmao
Is that all you say bruh
:val_CatBigStare:
i see
i believe that we all have differeing detection times as well, e.g i saw someone get banned mid game while I was banned shortly (a day or so) after my most recent eligible matches
idk if this entails anything
i was banned mid game
now any account i log onto gets banned
ok then for that reason alone I may be cooked
who knows junimo might save me
Where's our coolest dev
Still need your help
Wait till weekdays
@junimo sorry for the extra ping but I js wanted to bump the forum incase you couldn't find it
it's done
I can't help with this one, sorry
🆗
same happened to me on saturday, got banned midgame while already dead and 7-10 down only valtracker and medal running in the background I spend nearly 1k I need help ASAP pls support ticket got closed with no response, riot id I cant post here cause of non english characters
u might want to screen shot ur riot id as well
if yall need any more data/info pls just @ me Ill try to do whatever u want, I just wanna get my acc back
pls need someone to look into this asap pls
im pretty sure u will be unbanned either later today or sometimes tmr
I hope so
What determines if you can help with it and you can't? I understand that you might not be able to disclose that information, but I'm just asking in case you can.
damn
i get 1-2
@junimo could u pls take a look
bro this doenst make any sense I literally only have valtracker medal steam wallpaper engine fn and ets2 installed
Val tracker is not authorized by riot and using that also comes under 3rd party software
I played my entire time with tracker and suddenly after 500h only on my main they decide me to ban me for that?
There’s no certainty to what got you banned.
it's ok js buy a new pc with nothing but valorant installed and play 👍
I can play val, Im not hwid banned I guess, still changed my hwid and mac adresses and I can play on my second acc but that still wont bring me back my 1k I spend in the last couple of month worth of skins
And I literally get banned for I would say nothing, cause I did nothing wrong I would say
yo what do i do if my accounts just been straight up hacked
@junimo
like my whole account has been taken over by some random russian geezer
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
if that doesnt work
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
ive put in a ticket and everything
but wow
this kind of thing has never happened before
im so careful with all of my things
so first we get banned for nothing
now out of absolutely nowhere i get my account robbed
i got the ssame issue but its not my main account i bought it
xd
did you have MFA/2FA on your account? is it possible your account was compromised?
im not sure tbh, you'd have to contact player support. account security is the player's responsibility
oh dear
that just means i aint ever seeing that account again
wym with compromised? I had 2fa activated for a very long time then deactivated it cause I lost access to my mail acc for a couple of days and didnt turned it on again tbh
If it was compromised is the account gone for ever or what should I do?
I wrote you a dm with my riot id maybe you could check it, would really appreciate it ty
@junimo
compromised as in like, hacked or stolen by someone else. if that happens you'd have to ask player support for help
raw accel is not cheating my man ahahaha
as far as I know not no, never recognized any suspicious activity on it
I mean it also keeps saying that I got banned for 3rd party programs/scripts which doenst make any sense
Then the most likely case is someone stole your account to cheat, if you reuse passwords for multiple services, chances are there might have been a data breach that caused your password to leak
yet you can potentially get banned for it
so I wont get the account back because someone cheated on it right
You could try recover it
I can't help with account security issues, you'd have to ask player support
I strongly encourage everyone to set up 2FA- these days if you don't setup 2FA for an important account it's like leaving a car unlocked for someone else to take, data breaches happen often so you never know when you might get pwned
Junimo might be a hof developer
Hello, I was looking over this. I just got banned for the exact same issue. I can provide my riot logs.
I created a ticket a while ago and still banned.
I was banned and it is ot my fault. Adams#YTUBE please help me out. Cause I didn't even play the game and got suspendes
Suspended
😢
@junimo riot id Grim Br #7070
I've been having the same ban problem for about 2 days now
@junimo riot id lostlove #break
i get ban for no reason i didn’t use hack and play my account for the pass few days and when i login i get banned
I think @junimo is offline
I'll wait again until tomorrow and see if my ticket is updated. Otherwise I'll just delete the game and cry
Y’all don’t need to ping them constantly.
I got 2 of my accounts banned even tho I never cheated
and I also got hwid banned for nothing
hopefully someone revokes the ban
my account is
Liez#osu
Let my king junimo catch a break folks :val_HelloBro:
:val_KekwSob:
I Got my Valorant account banned for no reason when i haven’t even downloaded any kinds of third party applications i’ve been trying to send tickets to riot support but everytime all i get is a reply from their side that i had used third party applications like i don’t even have them i’ve even shared my vanguard logs and my stats too but the response has been on the negative side and like not just one or two tickets probably more than 6 tickets and when i’ve invested my time and money on buying skins and i’ve been playing this game from around of 2021 and from the past few months i was busy with my examinations . I hope that someone from riot takes a look at this matter my Riot ID is: cvm#drip
Thanks.
So that automatically means they can bann anyone if they feel like it without any kind of investigation ?
yews
Still no answer to my request. Ik dying here
Is there anyone to answer to the request ?
I'm waiting too
I'm so frustrated
They won’t answer at this point
Nope. And the sad part. I didn't even play the game that day when it got banned. I was hacked and here I am with no account
I just want my money back at this point lol
The same issue here like would i be crazy spending money on skins and just use hacks to spoil everything
Plus i have every proof to justify myself atp
EXAAACTLY MY POINT
same I swear
They can have my log and all
I have never used cheat in my life before
And not even the tickets sent bring out any changes all i get is the same automated response every single time
:val_CatBigStare:
My ticket is still open 2 days now
No answer
If it is open then u will get an answer eventually
I am hoping to get a cheerful answer. Not an unfair one. Because I've seen others who got nothing too
Same here this would be my second request this week
Let's hope for the best
Yessss
isnt’t there any val mod who takes care abt this like the one who solved the issues above ?
I wish there was. Some told me Junimo is solving the problem
But we tagged the dev and no result
Oh
I wish the dev could help us
It's becoming a dream for me now lol
prob the dev might be not answering to the requests during the weekend i guess
We are screwed then haha
Or maybe just different time zone
I just looked it up. They work in the weekend
if so then it might be different time zone
probably we’ll get reply a bit late
Probably
yessss
;valdev
I was just playing the game until I got suspended temporarily, they said they suspected unusual activity. Please help me get unsuspended from Valorant.
i got a email back just them saying im rightfully banned and did not tell me why i have proof i dont cheat i dont understand what they are doing
Vanguard bans files they don’t like on ur pc?
What if its an important file though😭
:shrug:
@junimo hi dev i'm having a valorant cheat file rn what should i do with it? can i send it to you so you can check it?
So I realized that if your ticked is gone to a certain YOBUCUS. That a**hole will just ban your account for good without actually taking things into matter
what
Yes
They just don't want to work.
They don't want to help at all this Yobucus
what is yobucus
It's a name of the Dev from the ticket
i havent seen that name once? :WhatChamp:
I can't recover my account because of this Yobucus
You see it now?
so
I need a real developer
Not this evil
its without any real context that you just insult devs? 😭
crazy
Omg are you a bot?
yes
Is there any actual human here?
this is #community-help (there are only programmed bots here)
I don't insult devs. But they don't do the job
you just did
I need my account unbanned
I was hacked for God's sake
My money is gone
Wtf
I'm a client
Is this how you treat your clients?
yes
Ass
meow
This is going to court too
All those screenshots I just can't wait
you wish lol
Dude they closed my ticket by saying that we already talked abt the issue in the ticket and gives the number of it and puts it in solved and asks me for a rating
Like u do nothing give the automated reply don’t let any real dev handle the situation and do this
Riot would never admit what they’ve done weather the person spends money and time on their game or not
Plus they don’t even care abt these issues unless a streamer or some famous guy playing this game faces it
Same
I'm gonna put a video about this
Calm down
Hes not a dev
I don’t think
Contact riot
Also how
Don’t tell me u fell for the “free skins” trick
Hell no I buy my skins
I contacted riot in every way possible
Nothing at all
Same exact messages
Bots
HOW SIS U GET HACKED THEN
DID
how does one get hacked
I DONT KNOOOOW
Wtf
I have noooo idea
Theres jo way
I was at work
Got home
Bam
Banned
‘
What were u banned for?
WELL IF RIOT TOOK TIME TO FIND OUT HOW
I WOULD BE FRUSTRATED
What were u banned for
I was permanently suspended
Third party
For????
Third party apps
??
U user third party apps
Used
And I have never in my life
Noo
I have never used it
I even contacted dev here
It can also inckude ta accel
Found out
Ra accel
There's someone with different machine who used my account
What😭
Bro
Even tracker gg
Do u use valorant tracker?
Or anything?
I found a Match with Jett in comp
I never use Jett lol
Yes valorant tracket and outplayed
But it's not that
Hm
Look
47%??? Lol
That's not me at all
Inter
Interesting
And I saw forums
And when you think a dev actually respond
Lol it's literally the same messages we all get
I HATE riot so much
I even got my fortnite back
Cause it was attacked too
How is riot this stupid ?
I wish I could just get my money back
And never play this game ever again
exact same thing with me
its so silly
id rather talk to one of the devs on some sort of phone call i feel it would make everything a lot easier
There is no number phone in this community
annoying
A new video is coming up in 10 minutes
Might want to read terms of service.
I DID
Are you sure?
wtf i did not ask for refund are you ok??
refund is due to skins and stuff
not your own account
That's even less likely than skins (refund). When you make an account you agree that riot games has the right to do whatever with your account even within reasonable reason or even without reason. dont take this as fact though.
Either way, Goodluck.
i hate riot sm
this is the 5th time i’m seeing thia
this*
Bots
They are just bots
Not real people
Ik
riot doesn’t care
AT ALL
thats why i made the video
same happened to me today
got banned for using a third party tool
and i have never used a third party tool for any game in my life
already submitted a ticket but no response yet
unfortunately they won't respond, they will just update it to SOLVED
or you will get a message from a HO-E called Yobucus who is suffering from Brainless cells syndrome
who will just send you the same exact response as she does to everyone
which btw is a bot
so no luck
they keep telling me to spam them with tickets until a real human reaches out
I hope they actually consider my ticket
i have spent a lot on this game and i dont want to lose my account over nothing
like its so unfair
i wish that for you
i spent good money on my account
They won’t
I’ve never used third party
And yet they don’t care
yo
am facing same issue
Same bot. Same message
Mamm
Mann
They ip banned too
Every acc i give him he uses to play it gets restricte
what do i do for ip restriction
Every acc i make if i use on this pc it gets restricted and shows acess to this game is suspended
You are not IP banned
You are HWID banned
yeah whatever it is
wht shld i do
Ion even know to install hacks bruh
same
My youngest one was playing val on my pc and this happens
bruh
They wont even
Give real person to talk to
it seems that something is malfunctioning in vanguard
one of my friends got banned today for the same reason
I am not even hardware banned btw because my account was locked from a hacker's machine. Not mine
I can still play with a new account
Well they better solve it bruh am having holidays for 2-3 days only
-----------------------------------------------------------
Accounts that are most likely actually cheating
what dopes section 7 mean
got banned foir it
hi, i got banned too, hardware ban, for section 7, i didn't use any third party app
i submit a ticket and my ticket closed without any reply
can you help me plz? @junimo
Hello. I'm reaching out to you here because i found you as my only hope to go regarding what has happened to my account. after the latest patch update i suddenly faced a section 7 ban in my game which got me utterly shocked after almost 2 years of playing, investing so much time, money, memories, but i have never ever dared to use any cheats or software to gain any advantages. i tried to reach out to support by mail. got all the system logs as proof, i really need help regarding this false ban issue, because as just a human being this game saved my mental health so many times and worth so much to me, please. @junimo
hello, please help me. I was mistakenly banned for third-party software. I already contacted support, but they just responded with a template, and I didn’t get any reply to my first request at all. @junimo I have already sent you my logs and Riot ID in DM. Please help me, you are my last hope. sorry for pinging
why are yall all pinging junimo
I sincerely apologize for mentioning , but it is truly my last hope.
My tickets have been left unanswered for days, and I have been hardware banned without any reason. I genuinely need help I deeply appreciate any assistance.
My tickets have been left unanswered for days, and I have been hardware banned without any reason. I genuinely need help I deeply appreciate any assistance.
real
😦
were seeking for help, we actually need help on what has happened to us after not playing in unfair way even for once and no one is there to reach out..🥲
Blur#01945
I was also falsely banned and i spent so much on skins
poor junimo
Junimo is the best
I hope i can get mine unbanned i spent so much on skins and my account got banned when i had no type of software on my pc
Maybe the bans are because vanguard detects some activity on system files or just overall files caused by some programs and thinks its cheats
u just right click the folder and pick zip up and u can copy iy to discord
i sent mine in a dm to junimo
np
yes the whole file
just right click the file and chose zip up then copy to discord
u can put the folder on ur desktop and drag it into the message bar
np
sure
Yeah plz, we don't know what to do anymore
😦
i agree when ever u have some free time ur help would be much appreciated
Yeah.i got hardware banned for third party app, for no reason
damn sorry to hear that
mine was luckily not a hardware
Ty
but it was also for third party and iv never used any kind of software
npnp
iv ddumpped so much money into the game and i dont regret it at all i just hope i odnt have to do it over again
@junimo I know you're likely getting a lot of pings, but I'd really appreciate it if you could review my case. My VAL tag is untitled#9791.
I was temp-banned in late Feb for "Suspicious Activity" related to third-party software, which I haven't used. After some back-and-forth, I was told the ban would last 2 weeks.
On 22/03, I played for the first time since the suspension and got banned again within 10 minutes on the range. I don't cheat or use forbidden software. I haven’t tested if I can play on other accounts to avoid “ban evading.”
The ticketing system isn’t helpful, and I’m frustrated. If there’s something on my PC causing this, I’d like to know so I can remove it. I’ve had this account since beta and spent a lot of money on it.
Also, if you do get around to reviewing my case and see that this is a false positive, how can I guarantee it won't happen again? As this is now the 2nd time it's happened...
Is the second ban temp ban as well
Make a new account and check if you’re hwid banned
You can’t, only way to ensure you don’t have any 3rd party tools installed on your pc is to reinstall windows
What will that change
If you are not hwid banned, you can play on the new account
Doesn't really solve my issue though, I don't really care for playing on a 2nd account. I want my main :D
Yeah I will definitely be resetting my PC for my next unban because I have no idea what is causing this... I wish when my case get's reviewed they will see what is causing it is bullshit and whitelist it or fix it their end so it won't continuously cause this issue.
I understand there are thousands of real cheaters trying to appeal their justified bans, so it is hard to filter through them. But I'm certain if my account gets looked at they'll see nothing sus.
yea mine is the same way i legit have never used any kind of 3rd party tool or software on any game cheating makes games extremely boring thats y i will never cheat in a game
I remember back when I was a kid using cheat engine on club penguin like over a decade ago 😭
and a different pc ofc
And I have a few modding software on my PC for skyrim and Red Dead Redemption 2 and minecraft but like that is used by millions of people
no reason to be sus of it
but I will wipe my pc cus of this
illyssk#5398
Hey everyone
We have a telegram group about valorant with nearly 7k members.
Since yesterday people are uploading their screenshots about getting permanent ban with no reason.
I know there is no way some of them using cheats.
They assume banning is for just having VPNs, dns changers or mouse's softwares like g hub and...
This happened to me too nearly 2 years ago and luckily I got unbanned!
The funny part; this banning is so random and with no reason
There are some players who sending their valorant with cheats and hacks panel on and laughing to other falsely banned people.
@junimo
unattended child#melly
Pinging them multiple times isn’t gonna make em respond faster
well then how are they gonna find u if they dont have that symbols on their keyboard
I can send my riot id in dm.
Vanguard bot won't let me to paste it in here
How do i do thiss
Il send mine also
🥲
Why are like some of my messages look like they getting deleted
my messages got deleted too
wtf ?
Wtaf
🥲
@handsome do what the logs?
Tes
Yes
Go to files, Go to program files. Go to riot vanguard, right click on logs. Zip and extract. It should put it on your main Home Screen. Drag it in here
Ughh
Ok
Why does it keep doing that
I’m sending my username
What’s your username? That you are trying to type in. Put it in spaces behind each letter so it
jotaro kujoxz 1 2 3 4 #ilike
My brother choose tht name ignoreit😭😭
It’s okay I wonder why it’s doing that
Idk mann
Like
This is the main acc tht it got banned in
I made few more for trying all got banned
Too
I hope she checks mine too
I hope just a developer lays there eyes on us in here. We are customers that desperately want to play there game
Ik
This is so wrong
Istg i didn install any cheats but i had vpn i always turn it off b4 match idk if its counted as scripted 2 mins into game i got banned
Wallahi idk wht to do
Its been almost a week now
I cn show all my file history whatever they want 😭
@OTHER AND I IN NEED OF RIOT DEV sorry for the ping but is it possible if u cn screenrecord how to get the logs am not home atm and i wont be home till tmr n my brother doesn’t know how to figure it out :’)
We all probably can show our files and apps. Just vanguard either sees it as a threat to there system or a potential. Ones a temp and ones a perm. That’s why some of us what help. Because we know we did nothing wrong but vanguard runs deep into the pc so they know what apps we run in the background or have had opened. Or have open. It’s a lot of nonsense. But I think there’s a lot of us willing to put some of our personal stuff out there to get what we paid for back.
Just ping me whenever and ask me. I’ll help you out whenever
Yeah man 🥲
Tysm il asd u on dms if u cn screemrecord and send me how to get vanguard logg tht wld be helpfull asf
Gotcha
@Char here
What should I do?
Put your Val tack and your vanguard logs
screen shot
Like this @Char
I just tried to get a hold of a riot employee in another community chat. And I asked for help. And he said he didn’t wanna know and closed the com
Why ?
But there is a misunderstanding and a problem here. If we can't get support regarding this, how will we receive help?
I couldn’t tell you. Nothing I said was bad I asked if I could ping him this help to show him. And he instantly responded he didn’t wanna know and closed it
It’s starting to seem like our hope is lost
hart#000 second temp suspension within 1 month
What should I do?
I couldn’t tell you at this point. It just seems useless
So, all the money and effort I invested, is it all in vain?
@junimo
Be careful tagging her my shit got deleted
Reapergg#OW1
why ?
Idk it’s like against the rules to tag them to many times
I think you might be able to support us, and I hope you can correct the injustices and misunderstandings.
It’ll delete your messages
I truly believe that they can help me.
If she ever comes back in here she would but it seems like an abnormal amount of people banned for this
My girlfriend was banned 2 weeks ago, but her account was unlocked by itself 10 minutes later. It was weird, but it was unlocked. This account seems to have been completely banned.
Idk it’s all just so weird because a lot of people seem innocent
I think this is a flaw or bug in the system.
They won’t admit that to you
Can you come up with another explanation?
so will i get banned if i play on another account with a temp suspension
No I don’t think just a perm suspension
🤷🏻♂️
😢
Every acc i make i get banned
are you temporary suspended
Nope
Hwdi
Every account i make its suspended
Yep sand her
Same here
Wth man
This si so messed up
Yep and nothing we can do
i didn know vpn was bannable idek if it is vpn it was on cz m in uae rn nd i needed it for sum
Wth man
Idk man
Cnt even make a new acc
Just gotta wait
The ticket i made 3 says sho got closed as “solved”
i opened another ike
@aevil
Are u guys protesting in the vc or sum :val_CatBigStare:
nah
we yapping
technically yes
if enough of us join a vc about the false bans it’ll get seen
need to name the vc ‘VANGUARD FALSE BANS’
how was the process that time for you? was it a temp ban or perma/hardware ban? did you managed to lift the ban from ticket's on support mail? we just need any piece of information that might help us.
I know, and they cant even give us any information - the automated game review is what got us banned yet they wont even take a look properly at past games careers or logs or anything
and if they tell us we can "get around" being banned for next time
its just so silly
guys i made a new post
put ur ids in there but dont type at all
that way someone can look at all of them and not need to scroll through stuff
oo
ok
where is tht chanel @miffy
yo anyone know how to send log without it being composed for being too big
T-T
it was a permanent ban... i did not used any cheats or 3rd party apps... i submit a ticket and asked for explanation because every things was normal in my games.. after a few days riot sent me a password reset link and i got unbanned.. but it was for 1.5 or 2 years ago... these days they just closed the tickets of my friends without responding
same here
:c
hey guys sorry about the lack of replies, I've been overwhelmed with the number of requests and got really behind on my work. I tried to check if there were accounts one of you listed here that I could help with, but I didn't see any. There are many that seemed like the accounts might have been hacked and used for cheating- the only way I know people have gotten hacked accounts back is through player support 😭 I'm heartbroken by how many of you lost access to your accounts but there's not much I can do besides escalate internally about account security related issues in general
If you do get your accounts back, I strongly recommend setting up 2FA and changing your password frequently
Can you kindly please look into me and other real quick?
I think we are the only ones as of rn who are desperately looking for help
I can give you the link to the channel if needed
yes I have and the conclusion was the same
The same as support?
can you check mine pls illyssk#5398
So we did absolutely nothing and our accounts are just gone like that?
@junimo can you check mine too? 😦 plz
ατι ツ#LadyA
Do you mean that you can’t do anything for the ones for were falsely banned you can only just tell us about account safety? Also is there even a chance we get our accounts back? So many of us have spend our hard time and money on this game? @junimo
Thank you for your time, and sorry for taking up so much of it.
I mentioned in my ticket that my username and password were changed, and I didn’t have 2FA enabled. After recovering my account, I activated 2FA.
However, I still got a hardware ban, and support closed my ticket.
Six of my tickets have been closed, and I really have no other way left.
I mentioned in my ticket that my username and password were changed, and I didn’t have 2FA enabled. After recovering my account, I activated 2FA.
However, I still got a hardware ban, and support closed my ticket.
Six of my tickets have been closed, and I really have no other way left.
My account has not been hacked, so I just want to clarify. I recently returned to the game a month ago, and there haven't been any password resets. I only reinstalled Windows a month ago, and about a week ago, I got a Secure Boot error, maybe there was a system failure. And about 2 weeks ago, I logged in from a girl's computer, but she isn’t banned and everything is fine with her computer. That's why I want to clarify this. If you can respond regarding my issue, I would be very grateful to you.
im confused on wym by the same as the conclusion. Does that mean even after all of my streams, and evidence. My account is just gone? im just confused? or do you mean theres nothing you can do
oh god junimo we've been waiting so much for your return 🥲 can i ask to check mine as well please if its possible? memi#xplay
I’m pretty sure they’ve checked every account sent in this post :c_yellowthumg:
Don’t leave me in suspense please I’m tweaking
Pleaseeeeee
i havent lost access to my account at all and had 2fa on the entire time and been banned twice in the past month...
untitled#9791
hi junimo, mine 100% wasn’t hacked i can see through every game - is it possible to check because player support do nothing. My logs and user are in #(FALSE BAN) Put logs + ID'S in here for a dev. but if you need it its unattended child#melly
I don’t think it was hacked because i got HWID banned which makes it impossible
hi junimo, mine was not hacked i have authentication on too i got banned for scripting and cheating i have not once downloaded any and i spend alot of money on this game i contacted support 3 times they closed off my ticket as "solved" even tho it was not. i contacted them again day before yesterday no responce it was not hacked it was HWID bann its fully banned i cannot login w any accounts. please help find a solution jotarokujoxz1234 #ilike
I still don’t know what you meant earlier by the conclusion is the same and I’m still genuinely tweaking about it. I have stream evidence and my logs will show that I’ve never had a cheat or anything that could cause unfair play to others or I
this is hella unfair for a big game like this their mods and their vanguard etc shld be good man they shld keep service and shit instead of bots
if they were actual people we cld contact aleast we cldv done something
they keep responding w bot reply
this is so unfair.
its been a week
for me, a month
For me 3 days. And I’m genuinely tweaking out because I know I did nothing wrong
this is hella bad
this is so unfair man
m playing on my pc rn my brothers pc cnt even play it
if you had any idea of the number of tickets that are made per month.. 😭
it does not matter, i get its hard keep bots but keep people too many lose their acc they js close the ticket w out helping if thats the case they might as well not make a ticket thing
@junimo
Im same situation as u
HWID banned
yep
same here
I assumed I would just have to be patient and it would get fixed but this has happened to me twice since 20/02/25
my brothers pc tho
this is messed up oof
Hi junimo by any chance did u see mine it was Blur#01945
why yall writing essays junimo said theres nothing she(sorry for guessing pronouns but no pronouns in bio) can do
😭
no other hope man
yeah yall are cooked
She is quite literally our only hope
fr
but theres definetly at least 1 person who was actually cheating
or maybe all of yall were
:val_CAUGHT:
There could be one but some of didn’t at that’s what sucks. Our $ gone
go to riot hq at this point
ofc
Not everyone man
like wth is this
big ass game w tournament etc but cnt fix this?
@junimo 😔
its people like you who are spam pinging that are overwhelming the devs and make it unlikely that any of our cases will be reviewed
is there anything that can be done or seen about a temp suspension? i have 2fa and was never hacked just perplexed by what couldve flagged me twice for a temporary suspension
hart#000
yeah pls stop spamming
let them solve spamming wont make a diff
soz i just want her to check the id channel so she can see everyone’s
she’s got it muted anyways
still
im just saying
Genuinely. I hope she comes back in here and helps us. This genuinely sucks.
Hopefully she can just check the people in #(FALSE BAN) Put logs + ID'S in here for a dev. And then we can all have more info
I don’t get how after every single person and case that someone has not tried to sue for this. Genuinely it’s bullshit. People’s money being taken away from them because of false positives. Fucking bullshit
There was this 1 person who was talking about suing riot
Idk what he is upto now
It just amazes me. It’s pretty much a scam operation where you can only have valorant on your computer
Nothing else
Only Valorant
@junimo i got permanently suspended for nothing...
i've never use hacks... and still got banned...
She can’t help man.
Sadly
yea but its not right...
They take and leave and expect us to be fine with it
i've never use hacks and still got banned...
what is that
Same as a lot of us.
But we spend money and time into there game
And they rip it away from us like that because they expect our computers to have no other applications on it
i spend around 2k euro on this account....
@junimo is there no way of getting a hold of someone to come and look at our cases? The riot support team and ik im about to say some very harsh feedback. Is pretty awful. Like no disrespect but theres thousands of players who seem like they have gone through this same situation. Riot says they care about there fans as its posted on the main page. Why is getting the help us players of Valorant/League so hard?
what did player support say to u
the same message every player who goes through this gets for the last 5 years
its never different just beat around the bush more with no help or actual investigating into
😭😭i feel bad for u
is it a perm ban or like a 4 month wait
perm. And i dont even have like much on my pc. i have like 6-7 games. And 3 "third party apps" that dont give me anywhere near a unfair advantage
Obs medal and op.gg(Val tracker)
But like i dont get how they expect us to only pay valorant or have just valorant on our systems. Like i stream. I have to clip stuff, And i need to check my stats every once an awhile. Theres no way that I and some of these players should be banned rn
play*
did anyone else have access to ur acc
Never. I dont share my account
Nothing will come of this unfortunately, reset my pc after the first time I was randomly temp suspended an it happened again when I had only games and Adobe downloaded so really don’t know but makes the game not enjoyable
i asked to talk to a dev in ticket. Lowkey this is something that should be sue able
Too many ppl facing the same / alike problems and little to no help or feedback, spent quite bit on the game
over $600 here
i got over 1k spent
i wasnt able to see if junimo cchecked my account or not
she couldnt
she cant help any of is
us\
All the other staff disregard any sort of communication you have with them about this too outside of this community
happened to me with a employee this morning
The game is reaching a hard plateau before a downfall unfortunately
ask for help instantly close the communication t ab
@junimo did u check my acc its Blur#01945
He actually got hacked
Yeah, he was funny.
he says this to me yesterday at 12:55 -_-
and he deosn't respond to me after that
@junimo can u check my account please Ardei Iute#1997
what did you say to him to get this message
do riot employees talk like that ?
idk 😦
Cuz i never got a response like that
all i get is an automated reply
Im still banned man
😭
i don't know, but i don't get any information about my account
..
he just write that
i’ve sent more than 10 tickets what do u expect they ain’t gonns do smthin
what the fuck
is this game
now am banned on my fucking account
what the fuck?
is this shit
i didn do shit
now on my pc too
BRO
ID IDN SAY SHIT
I WAS LIT PLAYING W MY FAM BRO
Ask support, they usually send the text logs
man they dont do shit
Then do nothing :shrug:
bro
they perm banned
my friends acc for cheating
too
wth
Why is everyone facing this problem at the same time?
It’s a theft scheme it seems
wym too 😭
Youre not perm banned and youre not banned for cheating
@Vashx pretty sure that’s his alt
my
2 other pc
accs
got fucking perm suspended
Anyone get any replies about anything ?
Nope
Same thing
nada
so far
That's good news, just wait now.
my pc and my accounts also banned i wrote to support but not answered yet
Same
when you wrote?
5-6 days ago lol
omg
yep
Been losing my shit
Rigged
💀
what did u say
1hp
💀
look
💀
no
brO
LOOK UP
u got banned for something else
I LIT SAID 1HP ND GOT BANNED
COMS ABUSE
if you sent that message doesnt mean u got banned for it
it just got timed like that
BRO I GOT BANNED IMMEDIATLY AFTER I SAID IT
u got banned for sm diff just when u said 1hp
u dont just get banned for that
sure
make a ticket then
on website
i did
and ask for what you got banned
unless their system broke but thats low chance
so just a coincidence
he says this
at least its not perm
Its perm.
oh
gg then
well the hwid ban will end
so its perm only for the acc u can still play in 4 months
🤷
✔️
@junimo MarwanYouness#77777 can u check it pls?
Didn't even realise that junimo is out here doing gods work <3
I think she did all she could, she worked super hard but people need to stop asking for her help now
I agree
@junimo hey sorry to disturb but i've ran out of option and i've read though this post if you could look at my ban that would be so appreciated. my riot id is cry of fear#yurr , again sorry for doing this but i've been staying all night up trying every solution i can think of to get an answer and this is the only one that looks possible. i can give you any extra information you ned that can include anything from gameplay footage, my vangaurd logs as you already mentioned, literally anything i will give in full detail or raw footage. i just want this sorted and que comp with my duo again, thanks
she's my last option 😭
she doesn’t look at these anymore
same thing happened to me as well
does anyone know if u reply to ur ticket if they will not respond
i responded like 3 times but it was like right after i made my ticket so i havent done any activity in the ticket for 20 hours
Oh damn
I thought she wasn’t doing it humour
anymor
i got the same thing got banned fir completely no reson for 3rd party softrware while having only discord and medal opened, i tried tickerts several times but i got reponds only from bots and closed tickets evenb without telling what is the acctual cause of the ban
Have you had any cheats downloaded? for any game? Even offline games. In my case I got banned for apex movement config well I believe that’s what banned me. But I’m just proving that anything could have banned you not just discord and medal.
I had a loader on my computer but Wasnt open or anything
For gta
Doesn’t have to be open
You have to remember that vanguard has higher authority in your pc then you even do