Hey i got a problem with changing my riot id

I changed my riot id in the "Account Details" 2 months ago and it still doesnt change my in game id, when i go to the "Account Details" it shows the name that i want it to be but in game or in the launcher it doesnt show the same name.

Solution

:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

Jump to solution

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:21 AM

Did you try relogging into the Riot Client?

poryOP•3/7/25, 10:21 AM

yes, i do that alot since i got mutliple accouts

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:22 AM

Maybe you accidentally changed the wrong account instead if the one you wanted changed?

poryOP•3/7/25, 10:22 AM

ill check

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:22 AM

Okay!

poryOP•3/7/25, 10:25 AM

im 99% sure i have it on the right account'

poryOP•3/7/25, 10:25 AM

both are same email

poryOP•3/7/25, 10:25 AM

the account and the account details

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:26 AM

Hmm, that is interesting. Have you tried contacting support since it’s not showing in-game?

poryOP•3/7/25, 10:27 AM

i dont know how to contact support

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:28 AM

;valsupport

Solution

VANGUARD Main•3/7/25, 10:28 AM

poryOP•3/7/25, 10:29 AM

which request type do i choiose

poryOP•3/7/25, 10:29 AM

choose

poryOP•3/7/25, 10:29 AM

there isnt anything about riot id

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:30 AM

Account Management -> need help changing username or in-game name

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:32 AM

Let them know the system isn’t updating your Riot ID

poryOP•3/7/25, 10:32 AM

okay ty

poryOP•3/7/25, 10:32 AM

it says login usernames cannot be changed

poryOP•3/7/25, 10:32 AM

what does it mean

poryOP•3/7/25, 10:33 AM

oh nvm

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:35 AM

lol nws

poryOP•3/7/25, 10:35 AM

i submitted the ticket but it doesnt show in "my tickets"

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:36 AM

Did you happen to receive an email about it?

poryOP•3/7/25, 10:36 AM

ill check

poryOP•3/7/25, 10:36 AM

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:37 AM

Did you check your spam folder?

poryOP•3/7/25, 10:38 AM

ill check

poryOP•3/7/25, 10:38 AM

nothing there

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:39 AM

Hmm

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:39 AM

It did say you submitted it, correct?

poryOP•3/7/25, 10:40 AM

i clicked submit

poryOP•3/7/25, 10:40 AM

ill try to create another one

poryOP•3/7/25, 10:41 AM

it asks "which do you need help with?" referring to riot id or username, which one do i pick

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:42 AM

Riot ID

poryOP•3/7/25, 10:44 AM

Uh Oh! You seem to have fallen through a portal...
The page you're looking for is no longer or was never here. Let's get you back to where you can find some help!

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𝒦𝓇𝒾𝓈𝓉𝑜𝒻𝑒𝓇•3/7/25, 10:45 AM

not this error again