Proxied Subdomain Timeout issue with API in certain zone (Arizona,US)

Hi, I just moved my domain dns to cloudflare - 1 month back. I proxied one of the subdomain. Some user from specific zone are reporting timeout issues while accessing public api of subdomain.

I have also enabled zero trust for specific subdomain pages which I don't want others to access and enabled Google Workspace for login by organisation members only. I am on free plan.

Any idea what might be missing in term of configuration? I also checked that all my records should be moved from route 53 to Cloudflare dns
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