SHOPIFY says my domain is banned
Hey everyone, I need help with a domain ban issue.
I submitted a support request to Cloudflare regarding my domain being banned, which is preventing Shopify from issuing an SSL certificate. My ticket ID is #01412909.
I've already updated my A and CNAME records as per Shopify's recommendations and set them to DNS only, but Shopify still can't activate SSL due to the ban.
Does anyone know how long these reviews typically take or if there's anything else I can do to speed up the process? Any advice would be appreciated!
Thanks in advance.
5 Replies
Please stick to one single thread for a specific issue, and avoid creating "duplicate" threads.
-> https://discord.com/channels/595317990191398933/1346230562817445918
In addition, please avoid hijacking other people's thread(s) about your issue(s).
I removed the old one.
That would be the opposite way around than what you should have done though.
But that a little too late now, in the future, - simply stick to the original thread.
Okay, thank you, I will know now in the future (this is the first time I'm using discord).
As for your questions:
I submitted a support request to Cloudflare regarding my domain being banned, which is preventing Shopify from issuing an SSL certificate. My ticket ID is #01412909.As the ticket has been submitted, there is nothing more to do than to wait for a response there.
Does anyone know how long these reviews typically take or if there's anything else I can do to speed up the process? Any advice would be appreciated!There is no expected time frame that can be provided here. The Billing is quite overwhelmed at these days, and things are expected to take way longer than it used to.