T
Jcan you send me your vanguard logs please?
T..
Thow to send them?
Tsorry for a late reply i was doing something
KI'm going to assume it's the Riot Vanguard\Logs file
Kright?^ (sorry for the ping)
MYes
MYou can try reinstalling vanguard :gb_huh:
MWorks most of the time
Kthank you MeTaMoRpHoSis
MC:\Program Files\Riot Vanguard\Logs
MI really hope he is not trolling
M:komi_smile:
Kshouldn’t u be in bed tho
M:sideeye: no
MSleep is for the weak
KONG
Tbtw bro
Tback
Tsorry
Ti was afk
Ti aint trolling bro
Ti didnt know
Tanyways brb sending
Tbtw is this message gonna get me unbanned? @Kris @Metamorphosis
Twait lemme send it as message.txt
MYou got banned?
Thwid ban
Tdid u not know?
Tsigma_sigma_boy.txt2.5KB
MYeah you had to name your file that
MBruv
Taffirmative
Tand affirmative
Tignore that
MWhat did riot support say
Tam i gonna get unbanned by that
Tuh
MAbout the ban
Ti just sent the ticket
Toh about that
Twait
Tlemme copy their message
Thold up
THey there,
Thank you for reaching out!
I see you are getting VAN 152 error and you want more details about it as you don't want your account to be permanently suspended.
However, if youa re getting this error it means you have received a hardware ban on your device and the hardware bans are implemented to disincentivize cheating in games. They involve banning the hardware (computer) used to cheat, which can result in the ban of any account played on that computer after the hardware ban applied. The duration of a hardware ban can vary, but as a general rule, it lasts for 3-4 months (120 days), so after that time has ended, you will be able to access the game again from that device with any account.
Please don't try to login to any account on this device, it can get banned. Any account that is accessed from the device with a HWID ban during the 120-day period, receives an automatic permanent suspension, because the ban is still in progress.
Also, I would like to confirm that your account "ProGemer#6969" have received a temporary suspension which will expire on 2025-03-06.
Please wait until 120, after that you will be able to play again from your device. However if you are not getting error 152 on your screen it means you are good to use your device again.
I hope this clears things up. Feel free to write back if you have any other questions or concerns.
Wishing you well!
SmileyDolphin
Riot Games Player Support
Thank you for reaching out!
I see you are getting VAN 152 error and you want more details about it as you don't want your account to be permanently suspended.
However, if youa re getting this error it means you have received a hardware ban on your device and the hardware bans are implemented to disincentivize cheating in games. They involve banning the hardware (computer) used to cheat, which can result in the ban of any account played on that computer after the hardware ban applied. The duration of a hardware ban can vary, but as a general rule, it lasts for 3-4 months (120 days), so after that time has ended, you will be able to access the game again from that device with any account.
Please don't try to login to any account on this device, it can get banned. Any account that is accessed from the device with a HWID ban during the 120-day period, receives an automatic permanent suspension, because the ban is still in progress.
Also, I would like to confirm that your account "ProGemer#6969" have received a temporary suspension which will expire on 2025-03-06.
Please wait until 120, after that you will be able to play again from your device. However if you are not getting error 152 on your screen it means you are good to use your device again.
I hope this clears things up. Feel free to write back if you have any other questions or concerns.
Wishing you well!
SmileyDolphin
Riot Games Player Support
Kare you deadass
THeya!
Glad to see your reply!
I do understand how you are feeling in this situation as your account is temporary suspended and you don't understand how you can get the hwid ban. However, it is possible that someone in your family or friends used third party tools from your device.
Also, please know that the correctly placed penalties cannot be removed or modified. Lifting or modifying penalties like these would mean we accept and promote cheating. Keeping the structure means protecting competitive integrity and peace within the community.
We're not banning the specific player from ever playing the game again, but only the account where offensive behavior was observed. I hope this makes sense.
Since we've already given you all the available information on the topic, we will have to close the ticket.
If you have any questions, on different topics, please create a new ticket.
SmileyDolphin
Riot Games Player Support
Glad to see your reply!
I do understand how you are feeling in this situation as your account is temporary suspended and you don't understand how you can get the hwid ban. However, it is possible that someone in your family or friends used third party tools from your device.
Also, please know that the correctly placed penalties cannot be removed or modified. Lifting or modifying penalties like these would mean we accept and promote cheating. Keeping the structure means protecting competitive integrity and peace within the community.
We're not banning the specific player from ever playing the game again, but only the account where offensive behavior was observed. I hope this makes sense.
Since we've already given you all the available information on the topic, we will have to close the ticket.
If you have any questions, on different topics, please create a new ticket.
SmileyDolphin
Riot Games Player Support
Tno*
Tim badass