Do we still hate Shockbyte? If so, what is a better option for equal or less cost?
I am running an SMP crossplay server with 6GB RAM and one dedicated IP (Java), and I am paying $20/mo. I run Paper 1.21.4 and use Multiverse to have a few different worlds, Towny, Skyblock, etc. I run about 80 plugins. The customer service is terrible, it's almost like an AI that doesn't speak English and responds by matching keywords to some kind of generic manual. They screwed up my server when they migrated to their new control panel / instances model, and it will only let my server make one backup unless I upgrade, which of course breaks the autobackup feature since it can't make a new one before it deletes the old one. Every simple question takes them multiple days to respond, only to get some kind of condescending AI response like a foreign exchange student who didn't understand the question.
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pebble, bloom and pufferfish all have a decent reputation in here. I personally don't use any, but I've heard they're good.