Anish Katoch - i successfully loaded the data b...
i successfully loaded the data but my data is not showing here .. it happens after maintenance
22 Replies
It takes some time to index and get the liveboards. If it still does not come, can you create a support ticket?
but our data got vanish after maintenance is done .previously it was there
@Ashish Sharma can you help here
?
Also @Anish Katoch I would recommend to create a P0 support ticket so the relevant team can help you get the data back
how much time it will take to resolve this problem. because we have Very important client meeting at night.
also from where i can create ticket
From help section in your TS. The question mark beside your profile picture
Can you DM me your cluster URL?
I have let our support team know to expect a P0, they will be quick in handling your query
Also can you ask on support chat within TS for this?
can you guide me? i am not abl eto find it?
bottom right there should be an option to chat
The question mark beside your profile pictureThere should be option to chat here as well
showing this
its saying contact the site owner to fix this
It seems for free trial we do not show this
Can you try a chat icon on the bottom right?
the chat is scheduled for tomorrow and we have client meeting today at night
please do something.. doesnt matter which data we upload it not showing on the right hand side of the search box
I have asked the chat support team to help here.
Do you have any account exec or anyone associated who you can talk to? Apart from here. Maybe they can help better..
Also what does it mean the chat is sceduled for tomorrow?
Can you open the in-app chat support?
Click on the chat icon in their workspace and our Product Specialist team is available to help now over live chat
it here showing here to book an call with expert
where is it?
means?
There should be a chat icon in your workspace. You can contact our product specialist team there.
Please use that
Means is there anyone else you can talk to about this problem? A more official means?
no
this one?
yes
hey man thanks for your help. finally its working