Email change
I had have this account for a while and then I lost the email to the account linked to it and I want to change it how do I do so?
106 Replies
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
I have the account it’s just that I need to change the email and that’s all
Did you try using the account recovery tool?
do i use the email that i dont have acess to ?
Yes, if it asks for your old email address
okay
Let me try it rn
It’s says I have to wait
but I already typed in the old email
so
Did you make sure to say you don't have access to that email?
How would I do that
This is legit the second step
I typed it in
look
oh
Did you find the email?
I told before I don’t have access to the old one
OK
Can you try doing it again? or it wont let you?
Yeah
look
that is not the account recovery tool
that is?
the one you sent
VALORANT Support
Recover Your Account
If you forgot your Riot Games username, can't remember your password, or need help recovering a compromised account, you're in the right place. Find your issue below and click the associated button...
then Account Recovery
oh
okay
hold on
What about this
Did you use any other emails on that account?
no
double check the top email
the email that I don’t have access to?
I type that in?
yes
for my Roblox
so
what do I write in there?
the email on the account at the top where it says original email
the email on the account
Oh okay
the orignal email on the account
I did it
okay, now do you still get this error?
Click "submit a ticket" -> Account Recovery
Ok
I use the old email correct?
No, use an email you have access to unless it asks for it
So like
for
“Your current email address” is the one I haveacesss
yes
I submit it
but now it says
Check your email for a ticket confirmation.
Nothing is there
Did you check your spam folder?
Yes
Give it 5-10 mins then check your email again. You did type the correct email, right?
Yes
Can you try checking your email again?
Yeah
Nothing there
Do you happen to have the link for this?
that's for league of legends
https://support-valorant.riotgames.com/hc/en-us/requests/new?ticket_form_id=360003885734
that’s what I got
try this
i cant see that photo
it's really blurry
whenever I submit the ticket
it will just go to
404
error
Do you happen to have a VPN enabled?
I don’t use a VPN
Can you try another browser?
sure
Do I go to the same steps?
yep
...
Says the same thing
This is really odd
check emailed to
nothing there
Did you fill out all the information correctly?
Yes
@Metamorphosis Sorry for the ping. Do you have any ideas on what could cause this?
Did you check your spam folder?
yup
Did you spell the email correctly?
Yes
When was the last time you had access to this account?
I have the acess to the account it just the email nor
account
I've played on the account today
It just the email
I want to change it because I dont have the access to it and I want to change my user from it
How did you login to play on the account today if you don't have access to it?
I dont even know how I do it myself
Like I type in the user and pass
and im in
Did you purchase this account by any chance?
no
I made this account from me getting this pc for the first time
Did you lose the email on the account? or do you just not have access to it?
lost the email
Is the email deleted?
You can try going to the email provider & seeing if you could do an account recovery for it
i tried that
it just says
"you dont have enough information to prove this is you"
Well, it looks like you're down to the last two options that I can think of, which are creating a whole new account or trying to resubmit the account recovery ticket and seeing if it actually goes through.
well
I do still have the account
I just have to live with the user
I have
so you can login to the riot client?
yes
Are you able to login to the support page?
wydm?
nvm, I don't think that would work
oh
So your username & password does work, correct?
If so, did you try the account managment website?
Show
Yes
yea crap
back to square one
or just keep the username
yeah😭
basically I can’t change it
I feel so werid keeping
“emomqi “
💀
don’t ask where
or how
it’s bc I got inspired by my brother his name was (emo [his name] )
😭
and that was the first time of me playing valorant
Oh lol