i cant reset my password

I try to recover my password, it says they will send me an email but I don't receive anything and I entered my email correctly. How can i fix that?
22 Replies
Kris
Kris5d ago
Did you check your spam folder?
sonder
sonderOP5d ago
yes
Kris
Kris5d ago
Can you double check to make sure you entered the email correctly?
sonder
sonderOP5d ago
i did like 3-5 times. i didnt change the email or something
Kris
Kris5d ago
Are you sure the email you entered matches the email on the account?
!
!5d ago
No description
!
!5d ago
is ur email verified?
sonder
sonderOP5d ago
yea even if i wanna change the user i cant
Kris
Kris4d ago
I would submit a ticket via support - https://support-valorant.riotgames.com/hc/en-us/requests/new -> Recover my Account @sonder Did you happen to get any updates on getting your account back?
sonder
sonderOP4d ago
i did
Kris
Kris4d ago
Did you get it back?
sonder
sonderOP4d ago
nope
Kris
Kris4d ago
oh, yikes. I'm sorry to hear that.
sonder
sonderOP4d ago
I have not received anything
Kris
Kris4d ago
Oh, so you're waiting for a reply?
sonder
sonderOP4d ago
uh i guess im waiting for an email or something i just want to change the password only that
Kris
Kris4d ago
Yea, hopefully support can help you with the code not being sent to your email to reset the password on the account.
sonder
sonderOP4d ago
thank u, i hope i can get my account back
Kris
Kris4d ago
You're welcome!
!
!4d ago
bro is ur email verified or not
sonder
sonderOP4d ago
yes it is
!
!4d ago
good RESET DA PASSWORD

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