EUR-IS datacenter blacklisted by Elevenlabs?

I have a strange issue happening since yesterday, my serverless instance could not establish a wss communication with Elevenlabs API, it is throwing a 403 issue with the following link: https://help.elevenlabs.io/hc/en-us/articles/22497891312401-Do-you-restrict-access-to-the-service-and-platform-for-any-specific-countries Not sure if this is specific to Runpod or Elevenlabs but when I changed the datacenter to EUR-RO, the issue disappeared.
3 Replies
Dj
Dj2mo ago
Hey, can you email support? We'd be curious to check this out for you.
Madiator2011 (Work)
Switch to other region for know as it's known issue for now
inc3pt.io
inc3pt.ioOP2mo ago
That's what I ended up doing. But had a hard time figuring out the issue. Problematic datacenter was EUR-IS

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