How do I sign in?... seriously.
For god knows how long, i've been unable to sign into the riotgames website, I can sign in to the launcher, open the game (cant play it because i get connection issues for no reason and it kicks me out, seperate issue). But if I try to open account settings or make a ticket, anything that requires signing into the riotgames website with my riot account, it chucks an error saying this.
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FYI, I have a vpn but have disabled it, restarted my pc, tried flushing and renewing my ip and dns and firewall. I've tried actually using my vpn, disabling my router and re-enabling. Tried using different browsers, Edge, Chrome, Opera etc. but still no luck
Also, I can't play the game, at all, I'm not banned because I can sign in, launch the game, see the menu, and for about 1 minute I can peruse the menus and go into practice mode, even start queueing for a game, but I'll always get a fake loading screen of brimstone followed by this error, even though I'm on a very good and stable internet connection via ethernet
I can't make a ticket because I can't login to the website, so this is my last resort, other than a reddit post if im that desperate later on, but that never gains traction or any meaningful support
AND i've even tried using the website on a seperate device, my phone, and i get the same error still
even disconnecting from my home wifi and using my phones data still results in this error
I know the website isnt actually down, others can log in just fine, and play the game just fine. Why does this happen? and how can I fix it?
Are u using ur username and password to login or are u using 3rd party login methods like google or facebook
my username and password, ive tried email or username, both result in the same thing
and weirdly enough I cant even link something like my facebook/google account to riot because when I do, the "go" or "next" button is blanked out even when i fill out my information
try this
netsh int ip resetipconfig /releaseipconfig /renewipconfig /flushdnsnetsh winsock resetnetsh advfirewall reset
issue, random hardware access doesnt exist, random hardware addresses does, but its for my wifi, which im using ethernet, and that doesnt have it.
and if you read above, like, read my issue, from start to finish, ive already done the second thing.
its literally the first sentence.
but thanks though
Are u using ipv6 or 4
4, ive disabled ipv6
What dns are u using
dhcp, so the automatice ones, which are 1.1.1.1 and 1.0.0.1
Yea delete that lol
dont need to
its an ipv4 address, nothing you can do with it
Have u tried resetting ur modem and router
....
read the post bro
MODEM
yeah...
still having issues
this is theissu right?
or u having issues in loging in @dwenn
im having 2 issues currently, 1 is not being able to log into the riot website, and another is i get that VAN error when opening the game, it occurs roughly a minute after opening and i dont know why
id want to focus on the website login issue first, as then i can open an official ticket for support to riot
unless you know exactly how to fix the error code situation, i just want to be able to play the game.
Let me see give me a min
Try restrating your router if its a connection error
I have some questions
please, why cant anyone read
whats ur region
australia
i know its not a region issue
my bf can play the game and hes only 50 minutes away from where i live
which windows u have 10 or 11?
11
alr
i have tpm and secure boot on
i can sumbit a ticket for you if u want
sure, just dm me and ill give u whatever info u need like username, etc.
alr
try this
ive restarted my pc dozens of times