video got restricted on R2

I have 2 domains got infected I already contact cloudflare support since Feb 23 here is my support ID (01400539) and (01289281) Error Message: Hello, We have determined that one or more of your web properties appears to be serving videos or a disproportionate amount of large files without using the appropriate paid service such as R2, Stream, or Cloudflare Images. In response, we have temporarily stopped serving some of the traffic at issue. A few of your visitors may experience altered performance until this issue is resolved. If we conclude this issue remains unresolved, we may take further action including continuing to alter performance or deactivating problematic zones from the network. The affected properties are: - ** If you have any questions, visit https://support.cloudflare.com/hc/articles/360057976851 or visit our Support portal at https://dash.cloudflare.com/?to=/:account/support. Thanks, The Cloudflare Team
2 Replies
Vero
Vero4d ago
this issue has already been escalated and the team is looking into it
long Michael
long MichaelOP3d ago
Thank you

Did you find this page helpful?