Failure to create channel

For some reason, I tried a lot of ways to create a channel when they click the button but it doesn't work every time.

const { Events, EmbedBuilder, ActionRowBuilder, ButtonBuilder, ButtonStyle, ChannelType, PermissionsBitField } = require('discord.js');

module.exports = {
    name: Events.InteractionCreate,
    async execute(interaction) {
        if (interaction.isCommand()) {
            if (interaction.commandName === 'ordersend') {
                const embed = new EmbedBuilder()
                    .setColor('#e6072c')
                    .setTitle('Order Menu')
                    .setDescription('Click the button to open a ticket for your order!');

                const row = new ActionRowBuilder().addComponents(
                    new ButtonBuilder()
                        .setCustomId('open_ticket')
                        .setLabel('Open Ticket')
                        .setStyle(ButtonStyle.Primary)
                );

                await interaction.reply({
                    embeds: [embed],
                    components: [row],
                });
            }
        }

        if (interaction.isButton()) {
            console.log(`Button clicked: ${interaction.customId}`); // Debugging log

            if (interaction.customId === 'open_ticket') {
                try {
                    const botMember = await interaction.guild.members.fetch(interaction.client.user.id);

                    if (!botMember.permissions.has(PermissionsBitField.Flags.ManageChannels)) {
                        return await interaction.reply({
                            content: 'I do not have permission to create channels!',
                            ephemeral: true,
                        });
                    }

                    const channel = await interaction.guild.channels.create({
                        name: `ticket-${interaction.user.username}`,
                        type: ChannelType.GuildText,
                        topic: `Ticket opened by ${interaction.user.username}`,
                        permissionOverwrites: [
                            {
                                id: interaction.guild.id,
                                deny: [PermissionsBitField.Flags.ViewChannel],
                            },
                            {
                                id: interaction.user.id,
                                allow: [PermissionsBitField.Flags.ViewChannel],
                            },
                        ],
                    });

                    const ticketEmbed = new EmbedBuilder()
                        .setColor('#00FF00')
                        .setTitle('Ticket Opened')
                        .setDescription(`Hello ${interaction.user.username}, your support ticket is now open!`);

                    await channel.send({ embeds: [ticketEmbed] });

                    await interaction.reply({
                        content: `Your ticket has been opened: ${channel}`,
                        ephemeral: true,
                    });
                } catch (error) {
                    console.error('Error while creating ticket channel:', error);
                    await interaction.reply({
                        content: 'There was an error creating your ticket. Please try again later.',
                        ephemeral: true,
                    });
                }
            }
        }
    },
};

const { Events, EmbedBuilder, ActionRowBuilder, ButtonBuilder, ButtonStyle, ChannelType, PermissionsBitField } = require('discord.js');

module.exports = {
    name: Events.InteractionCreate,
    async execute(interaction) {
        if (interaction.isCommand()) {
            if (interaction.commandName === 'ordersend') {
                const embed = new EmbedBuilder()
                    .setColor('#e6072c')
                    .setTitle('Order Menu')
                    .setDescription('Click the button to open a ticket for your order!');

                const row = new ActionRowBuilder().addComponents(
                    new ButtonBuilder()
                        .setCustomId('open_ticket')
                        .setLabel('Open Ticket')
                        .setStyle(ButtonStyle.Primary)
                );

                await interaction.reply({
                    embeds: [embed],
                    components: [row],
                });
            }
        }

        if (interaction.isButton()) {
            console.log(`Button clicked: ${interaction.customId}`); // Debugging log

            if (interaction.customId === 'open_ticket') {
                try {
                    const botMember = await interaction.guild.members.fetch(interaction.client.user.id);

                    if (!botMember.permissions.has(PermissionsBitField.Flags.ManageChannels)) {
                        return await interaction.reply({
                            content: 'I do not have permission to create channels!',
                            ephemeral: true,
                        });
                    }

                    const channel = await interaction.guild.channels.create({
                        name: `ticket-${interaction.user.username}`,
                        type: ChannelType.GuildText,
                        topic: `Ticket opened by ${interaction.user.username}`,
                        permissionOverwrites: [
                            {
                                id: interaction.guild.id,
                                deny: [PermissionsBitField.Flags.ViewChannel],
                            },
                            {
                                id: interaction.user.id,
                                allow: [PermissionsBitField.Flags.ViewChannel],
                            },
                        ],
                    });

                    const ticketEmbed = new EmbedBuilder()
                        .setColor('#00FF00')
                        .setTitle('Ticket Opened')
                        .setDescription(`Hello ${interaction.user.username}, your support ticket is now open!`);

                    await channel.send({ embeds: [ticketEmbed] });

                    await interaction.reply({
                        content: `Your ticket has been opened: ${channel}`,
                        ephemeral: true,
                    });
                } catch (error) {
                    console.error('Error while creating ticket channel:', error);
                    await interaction.reply({
                        content: 'There was an error creating your ticket. Please try again later.',
                        ephemeral: true,
                    });
                }
            }
        }
    },
};

16 Replies

d.js toolkit•2d ago

- What's your exact discord.js npm list discord.js and node node -v version? - Not a discord.js issue? Check out #other-js-ts. - Consider reading #how-to-get-help to improve your question! - Explain what exactly your issue is. - Post the full error stack trace, not just the top part! - Show your code! - Issue solved? Press the button!

Louis•2d ago

what error did you get? (sorry I'm reading the code on mobile)

blvckzOP•2d ago

I didn’t get one It’s for interactioncreate.js too.

Louis•2d ago

it just does nothing huh?

DoctorNobody•2d ago

are you recieving this log: console.log(`Button clicked: ${interaction.customId}`); // Debugging log

blvckzOP•2d ago

No Am I doing it wrong?

DoctorNobody•2d ago

probably need to specify the correct intents to listen for the interaction. maybe i said that poorly make sure you have GatewayIntentBits.Guilds @blvckz

Louis•2d ago

I don't think it's the issue, since bot doesn't need to be in guild to receive Interaction Create can you use the command?

DoctorNobody•2d ago

try removing guilds intent bits and then collecting a button interaction 👌 i attempted and couldnt. I could be wrong of course

blvckzOP•2d ago

Yes K so what do I have to do

Louis•this hour

did you save your file?

blvckzOP•this hour

Yes it’s auto save

Louis•this hour

it's really weird since you can still use the command

blvckzOP•this hour

Yeah

Louis•this hour

the code does work for me...

blvckzOP•19h ago

hm maybe i used the wrong thing idk

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Programming

Failure to create channel

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