Why is there still a daily charge after purchasing pod A40-48G with a one-time payment?

I purchased a GPU A40 *1 48G pod in Secure Cloud mode on February 17, Volume Disk: 60G Container Disk: 30G Monthly purchase, $0.29/hour, totaling $262.08 per month. My doubts are as follows 1. The first one-time deduction was $280 2. On the 18th and 19th, there will be a daily deduction of $5-7 I want to know how this fee is calculated?
Solution:
后来在工作人员的帮助下,且验证后了解到账单是指会显示每天的费用,不会重复扣费。
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13 Replies
Poddy
Poddy2mo ago
@柠檬板烧鸡
Escalated To Zendesk
The thread has been escalated to Zendesk!
yhlong00000
yhlong000002mo ago
I assume you purchased a savings plan, which only covers the GPU cost. However, your pod has disk usage, and that’s where the extra charge is coming from
Jason
Jason2mo ago
And what do you mean about the first time deduction was 289 is it right away after your savings plan?, you can check the details on billing BTW
柠檬板烧鸡
柠檬板烧鸡OP2mo ago
We have a credit card deduction record and a recharge record of $280 on runpod (the 289 mentioned above is wrong) After purchasing pod A40, there is no deduction record of $280 on the runpod bill The following is the record of runpod's billing page On the 17th, we recharged 280 + 50 = 330 US dollars On the 18th, we recharged 50 US dollars On the 19th, we recharged 50 US dollars The account is at least 430 US dollars From the 17th to the 20th, we spent a total of: 183.313 US dollars Now there is 119 US dollars left in the account Regarding the cost of A40 in GPU cloud, it will be deducted every day. I want to know how to calculate the following fees? 1. When I bought pod, A40 48, it prompted that my account needed at least 262.08. I recharged 280 US dollars, but I didn't see the deduction record of 280 US dollars, and my balance did not increase. This fee seems to have disappeared. 2. The A40 fee in GPU cloud is deducted every day. But I paid for one month when I purchased it. Why do I have to pay extra?
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柠檬板烧鸡
柠檬板烧鸡OP2mo ago
I purchased it for one month at a time. The cost of using the disk is based on a monthly basis. https://www.runpod.io/pricing#:~:text=IDLE%20PODS-,Volume,%240.20/GB/Month,-Container%20Disk The deduction should not be made every day, and the deduction far exceeds the cost of the disk. This makes me wonder, how are these fees calculated?
Pricing for GPU Instances, Storage, and Serverless
RunPod pricing for GPU Instances, Storage, and Serverless.
柠檬板烧鸡
柠檬板烧鸡OP2mo ago
There is a problem with what I wrote earlier. It should be a one-time deduction of $280. ​​This conclusion is based on the balance. My bill only has a record of a recharge of $280, and no record of a one-time deduction of $280.
Jason
Jason2mo ago
So you bought a saving plan but still charged per hour for the pod? In the billing Explorer, it says you're charged for the gpu per hour I think, other than the saving plan
柠檬板烧鸡
柠檬板烧鸡OP2mo ago
看起来是的 我没有明白这句话的意思。 我理解为我支付了一个月的费用就不需要额外收费了,但是实际上每天还会有额外的收费。想知道这个费用怎么计算。 如果是错误的收费,我想找官方退回。 你有遇到过这种问题么?
柠檬板烧鸡
柠檬板烧鸡OP2mo ago
我联系管理员 找到了 这个页面,看起来是我购买了一个储蓄计划,一次性扣款了262.08美元。
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Jason
Jason2mo ago
yes the charge should be your saving plans + disk usage only no i havent encountered this problem you should contact the support for checking
The A40 fee in GPU cloud is deducted every day. But I paid for one month when I purchased it. Why do I have to pay extra?
柠檬板烧鸡
柠檬板烧鸡OP2mo ago
ok。think you。
yhlong00000
yhlong000002mo ago
Even if you bought a savings plan, the Billing Explorer will still show charges per pod at the discounted price. However, since you’ve already made a one-time payment, you won’t be charged for the pod itself, only for disk usage.
Solution
柠檬板烧鸡
柠檬板烧鸡2mo ago
后来在工作人员的帮助下,且验证后了解到账单是指会显示每天的费用,不会重复扣费。

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