TPM2.0 AND HVCI ISSUE ON WINDOWS 10
My game crashes within 2 minutes and it gives the HVCI and TPM2.0 error. But the problem is both were required in WINDOWS 11 and I didnt have TPM so to play valorant I downloaded WINDOWS 10 coz its not required in it. I was playing valorant without any problems since months on WINDOWS 10 but not its again giving TPM and HCVI errors. Whats the solution? Its happening only in my account.
119 Replies
Press win+r
Type msinfo32
Show ss
Also
Press win+r
Type tpm.msc
Show ss
you'll say to enable VBS and Memory Integrity but lemme tell you if i enable it
theres another van restriction
Out of compliance something
and why is it asking for tpm anyways in windows 10
Cuz ur laptop is capable enough to have tpm 2.0 support
Why do u think it doesn't support tpm 2.0?
That will also be fixed by enabling TPM
it is enabled
i think i dont have tpm on my laptop
Doesn't look like it
Ok so first of all
Enable memory integrity
done
Get in the bios
Use ur phone to chat here
wait the core isolation setting disappeared tf
@Jidat
Get in the bios
Use ur phone to chat here
Next
Show a photo of ur bios
Click on tpm device
What options does it give ya
Available hidden
Go to configuration
Show photo
Main
Show photo
Meh shitty bios
See if u can find something like "trusted computing"
:val_Hampter:
Or cpu configuration
I will brb
So was there anything by those names?
no
Shit like this usually call for a bios update
Updated already
I am playing without tpm on win10 from like half an year
@Jidat this only happens on my account , other account works fine
so I don't think it's any setting issue
Yea cuz the restriction is account based
Go here again
Disable virtualization
Save and exit the bios
Get in bios again
Enable virtualization again
Save and exit the bios
Then try to enable memory integrity
Also whats ur riot id
Or tag
Zytryn#00000
why is it only on that account
Did you disable and reenable virtualization
yes
Were u able to enable memory integrity
yes
Ok keep it enabled
Go here, change tpm state to disabled, tpm device to hidden, save and exit the bios.
Get back in the bios change tpm device to available and tpm state to enabled. Save and exit the bios
Done
Press win+r
Type tpm.msc
Show ss
Meh
Open device manager
Show ss
Extend security devices
Show ss
Click on action at the top
Then scan for hardware changes
done
What result did it show
same
Click on actions again
Show ss
Add legacy hardware
Show ss
Next
Show ss
Next
Select trusted platform module 2.0
Next
Finish
Restart ur pc
Done
Press win+r
Type tpm.msc
Show ss
Same
Open device manager
Extend security devices
Show ss
Meh
This is why i hate hp
:val_Hampter:
Try clearing the tpm in the bios
Then re-enabling it
already tried everything
It should'nt be asking for VBS in win10
broken game
:/
@junimo can ya give us a hand here
has HVCI and TPM restriction
Solved HVCI but TPM cannot be enabled for whatever reason (bios is updated)
On windows 10
It asks for TPM on win10 for the pcs that are capable enough
And yours IS capable
But it just the hp laptops being hp laptops
tell me a way without tpm if possible
Wait for junimo to reply
Don't ping em tho
how was i playing since 6months without any restrictions before
Also are u sure ur bios is updated to the latest version?
on win =10
i updated yesterday
2024 version recent
K wait for em to reply
then tell why arent other accounts asking for it
whats special in that account
They will eventually probably
It imposes the restriction based on the trust factor of the account and some other factors
Well there we go
Every account on win11 requires TPM 2.0 to work
soits coz of him
Also account sharing is against riot TOS
That might get u in trouble
if he doesnt access my account will it solve the issue?
When he logged onto ur account on win11, the restriction was imposed on the account. Even if u try to login on a win10 pc, the restriction will always be there
i was on win11 before too on this account
idowngraded and it worked fine
Him accessing it once was enough to get the restriction on the account
Is the account logged on the win11 pc as of now?
how to remove?
Wait for junimo to reply smh
Or
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Make a ticket with support and tell em u can't enable TPM 2.0
i already did
no reply yet
They might remove the restriction if u r lucky
Wait for one
vanguard should detect the windows im playing on.
why this restriction
can junimo remove the restriction
I can't say
If junimo thinks that the restriction should be removed in the first place then maybe
:valHampter:
or i have to visit to hp support , get tpm fixed and upgrade to win11
--
No need to upgrade to win11
I can't remove restrictions
If u can just get the tpm fixed it will work
can you try updating your bios? that laptop ought to support tpm2
Its updated
already updated
It definitely supports tpm 2.0 no doubt
I feel like this is kind of an HP problem at this point
Its enabled in the bios but windows is just not recognizing it
Definitely yes
I can only help change the restrictions code if say certain hardware straightup doesn't support it
but I can't allowlist supported hardware
Ty
So yea its now upto hp to get the tpm fixed on the laptop
:val_Hampter:
ok thnx
good luck!
Or maybe a windows reinstall might make it so its recognized idk
Or a cmos reset might also help
Not sure how it would work on a pavillion laptop tho
wonder if there are guides for that particular model on youtube or something
Hmm lemme just check sm rq
@sh.aurya_s19 whats the exact laptop model
HP PAVILLION 15 GAMING LAPTOP -ec2xxx
The ec2xx
Whats the actual letters
Flip ur laptop physically
It should say the model there
2146AX
Hm why can't i find it
Send a photo of the back of ur laptop in my dm
your dm off
Delete it
Dm'd u a link
Bro my dms are not off, urs are ðŸ˜
oh
On now
Ok so
From what i can see, the date of the bios is different on the website and what u have
How did u update the bios last time?
isnt it different model u sent
ec2000
Sent a different one
@Jidat is revi os bannable