Error code: 1656 - Unable to log into integration environment since 6:03am GMT

Hey, We've been seeing this error when attempting to log into our integration environment and this is becoming a serious blocker. We haven't made changes over the weekend and it's effecting two different UI applications. Error: Something went wrong when we tried to authenticate you, and we can’t offer a quick way out. Start a new session and try signing in again. Error code: 1656 We aren't seeing this on Production. We've also created a new environment to replicate this and aren't seeing this issue on that either, so it seems isolated. It appears to be happening on any browser. Our last successful login was at 6:03am GMT by our E2E so it appears to have been caused between 6 and 7am. This is becoming quite a blocker, would someone be able to take a look?
4 Replies
Ages
Ages5d ago
Hi, what is your domain?
Alessandro
AlessandroOP5d ago
recorder-integration.eu.kinde.com
Ages
Ages5d ago
I am already looking into your issue and have been talking to one of your colleagues
Alessandro
AlessandroOP5d ago
Thanks, I'll catch up with them. In the meantime, can you see anything on your side to hint at the cause? At a loss as to what could have been the cause and keen to get this sorted

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