account
Hi .I wanna why I cant see my account in cloudflare dash after login and how ca I solve this issue.thanks
8 Replies
Are you sure you’re signed into the correct account — what do you see if not your account?
Hi.When sign in I see my profile,api keys.I don’t see my dasboard of my domain
This hapen’t after I delete a user
Somebody toldme to delete account and to register again, but don’t let me.Ask me to transfer dns records
Hm ok, not quite sure what’s happening there then if you’re sure your logged into the correct account
I would recommend reaching out to support with the context on what account you’re signing into, what actions you took, and what domains/zones you’re expecting to see that you no longer see
Thanks,but don’t let me reaching out with the support team because I can’t select the account.
my account.what options I have to reach the support team
?
What do you see if you go to https://dash.cloudflare.com/?account=, no accounts at all to select?
Or what happens if you go to https://dash.cloudflare.com/?to=/:account/support which should prompt you to select an account for support
How I told you before…no account to select.In the 3 dots I have accounts,websites,my profile
If you have no account to select, sounds like you've completely lost access to your account, so I imagine the account recovery flow is your best chance at getting your account back
?account-recovery
These links may help, but they only work when logged out. You can always use an Incognito Window or a Private Window to ensure you're logged out.
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA or email delivery issues: https://dash.cloudflare.com/login-help
If you don't know the email: https://dash.cloudflare.com/forgot-email