TFD
ThoughtSpot For Developers•3w ago
Noan

Noan - Hi Thoughtspot,I cannot create an org w...

Hi Thoughtspot, I cannot create an org with the same name as an org previously removed on our instance. Steps to reproduce : 1. Create an org named whatever 2. Remove it 3. Create an org named whatever It fails and the UI states that the org already exists. Your backend says 
                                          "debug": "[\"Error while calling IdentityServiceEndpoint - https://identity.dataplane-private.aws-eu-central-1.thoughtspot.cloud/v1/tenant/0oaiyzojhnJEdpUG0417/callbackURI?callbackURI\\u003dhttps://preprod.rca.thoughtspot.cloud/callosum/v1/oidc/callback\",\"\"]",
                                          "debug": "[\"Error while calling IdentityServiceEndpoint - https://identity.dataplane-private.aws-eu-central-1.thoughtspot.cloud/v1/tenant/0oaiyzojhnJEdpUG0417/callbackURI?callbackURI\\u003dhttps://preprod.rca.thoughtspot.cloud/callosum/v1/oidc/callback\",\"\"]",
4 Replies
shikharTS
shikharTS•3w ago
It might be possible that org cleanup might not have happened if you immediately create an org with the same name.. If you want to reduce the time for cleanup, please create a support ticket for the same, we can tune some flags for this..
Noan
NoanOP•3w ago
Thank you Shikhar for your answer, the ticket is submitted. By default, how long do we have to wait before creating a new org with the same name ?
shikharTS
shikharTS•3w ago
By default I think it is 24 hrs, but you should be able to get more info on the ticket submitted..
Noan
NoanOP•3w ago
Ok thanks

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