Transferring a domain between Cloudflare Account

Hi there, It says that to transfer an account between cloudflare server i should do like the below image. But my main account to transfer cannot edit the assigned cloudflare nameserver Need to change the nameserver to etta.ns.cloudflare.com and everton.ns.cloudflare.com in order to transfer domain However, my current nameserver is augutus and gail
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20 Replies
moe
moe•3w ago
where did u bought the domain?
Hard@Work
Hard@Work•3w ago
Cloudflare Docs
Move a Cloudflare Registrar domain registration between accounts · ...
Cloudflare supports the move (transfer) of domain registrations between Cloudflare accounts when the source and target account both confirm the move. The move will result in the loss of all configurations and settings for the domain in the source account.
BakaPresident
BakaPresidentOP•3w ago
Cloudflare Yup i believe so. It says add a new website for the new account right. But the new website nameserver to be added is the one shown on the image Whereas the old account shows the gail and augutus
Laudian
Laudian•3w ago
You don't need to change the nameservers. You just add the domain, select a plan and continue with the transfer process.
BakaPresident
BakaPresidentOP•3w ago
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BakaPresident
BakaPresidentOP•3w ago
For some reason the primary account say not available?
Laudian
Laudian•3w ago
I don't think the screen you are in is part of the process that @Hard@Work has linked to you. The next step is in the old CF account.
BakaPresident
BakaPresidentOP•3w ago
this oen right
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BakaPresident
BakaPresidentOP•3w ago
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BakaPresident
BakaPresidentOP•3w ago
It says not added as website
Laudian
Laudian•3w ago
Do you see that message right after you click on the "Move to another account" button?
BakaPresident
BakaPresidentOP•3w ago
they asked for account id yeah gave it the new account ID
Laudian
Laudian•3w ago
Is it 100% the correct id of the new account? I can also see you haven't disabled DNSSEC yet, which is a requirement as per the guide.
BakaPresident
BakaPresidentOP•3w ago
DNSSEC is disabled already Maybe my friend gave me the wrong account ID possibly(?) not sure
Laudian
Laudian•3w ago
shiftbus.com is the domain, correct?
BakaPresident
BakaPresidentOP•3w ago
yeah I can provide his account ID that he provided me if needed? As well as mine
Laudian
Laudian•3w ago
Then DNSSEC is definitely enabled. Don't share your IDs with me 😉 oops, my bad, I looked in the wrong column. DNSSEC is off.
BakaPresident
BakaPresidentOP•3w ago
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BakaPresident
BakaPresidentOP•3w ago
yup maybe his account ID is wrong
Laudian
Laudian•3w ago
Double check that. If it is definitely right, you'll need to create a ticket.

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