Help with DNS please. root works, WWW does not.

I've had a real day. Survived getting to our new host, but for whatever reason I can get gamingtrend.com to load but not www. I thought I had the appropriate CNAME in here, but...it's just not working. I could use a fresh set of eyes to help me just fix this. I'm tired, I've still got a lot to do, and I'd like this to work. Anyone?

Don't know what's safe to put in here or not...

GamingTrend - Ron BurkeOP•2/11/25, 12:15 AM

It's for https://gamingtrend.com btw

GamingTrend

GamingTrend- by humans, for humans

One of the longest running independent gaming news, reviews and culture sites on the web.

Laudian•2/11/25, 12:54 AM

Is the www subdomain configured on your hosting platform? Does your certificate cover the www subdomain?

The easiest would be to just have the www subdomain redirect to the apex domain.

Not Interested In DMs•2/11/25, 12:57 AM

general-helpDNS Setup Help

Not Interested In DMs•2/11/25, 12:57 AM

I just asked about this a few days ago for a similar issue

Not Interested In DMs•2/11/25, 12:57 AM

IDK if that will help at all

GamingTrend - Ron BurkeOP•2/11/25, 1:28 AM

I'm just not sure what I'm doing differently. I tried the AAAA trick to no avail. This is where I'm at:

GamingTrend - Ron BurkeOP•2/11/25, 1:28 AM

Not Interested In DMs•2/11/25, 1:28 AM

So I'm pretty green with DNS stuff but I know I needed to make a redirect rule which is not done in the DNS setting up spot as well.

GamingTrend - Ron BurkeOP•2/11/25, 1:28 AM

I know I'm missing something obvious....

Not Interested In DMs•2/11/25, 1:29 AM

Also the www i set up was for a AAAA record pointed to 100::

Not Interested In DMs•2/11/25, 1:30 AM

That said, I'm a static site hosted on cloudflare pages.

Not Interested In DMs•2/11/25, 1:30 AM

Don't forget also, DNS propogation can take forevs

GamingTrend - Ron BurkeOP•2/11/25, 1:30 AM

just caught the 100 has two :: after it

GamingTrend - Ron BurkeOP•2/11/25, 1:31 AM

added that. Let's see if that does it. Waiting for it to propagate.

GamingTrend - Ron BurkeOP•2/11/25, 1:32 AM

To be clear, gamingtrend.com resolves, http://www.gamingtrend.com/ does not

GamingTrend - Ron BurkeOP•2/11/25, 1:35 AM

no dice so far

Not Interested In DMs•2/11/25, 1:38 AM

Did you try asking nicely?

Not Interested In DMs•2/11/25, 1:38 AM

lol

Not Interested In DMs•2/11/25, 1:38 AM

I know there is a DNS flush for google and a few other things

Not Interested In DMs•2/11/25, 1:39 AM

Lemme see if I can find those links

Not Interested In DMs•2/11/25, 1:39 AM

I need to bookmark them this time

Not Interested In DMs•2/11/25, 1:41 AM

https://developers.google.com/speed/public-dns/cache
https://cachecheck.opendns.com/

Google for Developers

Flush Cache | Public DNS | Google for Developers

OpenDNS

OpenDNS: Cloud-Delivered Security Enforcement and Intelligence

We secure every device, everywhere to reduce the risk and impact of security breaches. Big data analytics predict and prevent threats before they happen.

Not Interested In DMs•2/11/25, 1:42 AM

Those can help you get that DNS propagated faster in my limited experience.

GamingTrend - Ron BurkeOP•2/11/25, 1:46 AM

First thing -- never knew about these links. Thank you very much! I think this still has to be a misconfiguration though.

Not Interested In DMs•2/11/25, 1:47 AM

Possibly!

Not Interested In DMs•2/11/25, 1:48 AM

The DNS bit with the AAAA record and 100:: was also only a part of the solution. The redirect rule was required as well.

GGamingTrend - Ron Burke just caught the 100 has two :: after it

Laudian•2/11/25, 2:07 AM

Is there a reason your DNS record for the www subdomain points somewhere else than your record for the apex domain?

LLaudian Is there a reason your DNS record for the www subdomain points somewhere else th...

Not Interested In DMs•2/11/25, 2:10 AM

Unfortunately I think they are at that place we've all been where they are mentally spent for the day but need this working. I also think, like me, they are not very familiar with DNS and may not really have a good answer to that question past "I did a bunch of things from a bunch of different answers and now its in a state that no one understands"

I think they are open to whatever changes need to be made, they just need to know what they are or the additional info to provide.

NNot Interested In DMs Unfortunately I think they are at that place we've all been where they are menta...

Laudian•2/11/25, 2:13 AM

Understandable. What I can tell you definitely helps is if you clearly explain what you want to achieve. "It doesn't work and I want it to work" just means the people trying to help first need to "interrogate" you for what it is that you're actually trying to do.

Explaining your problem in a well structured manner is half the work

LLaudian Understandable. What I can tell you definitely helps is if you clearly explain w...

Not Interested In DMs•2/11/25, 2:22 AM

True.

Not Interested In DMs•2/11/25, 2:23 AM

What other questions can we ask to get them further along then? Maybe we can make a bulleted list?

Not Interested In DMs•2/11/25, 2:24 AM

We know that the site works via https:// without the www subdomain

Not Interested In DMs•2/11/25, 2:24 AM

And doesn't with it and that is the problem

Not Interested In DMs•2/11/25, 2:24 AM

We also know what the current state looks like mostly.

Not Interested In DMs•2/11/25, 2:24 AM

We don't know anythign else though.

Not Interested In DMs•2/11/25, 2:24 AM

Such as how its hosted

Not Interested In DMs•2/11/25, 2:24 AM

What other info do we need?

LLaudian Is there a reason your DNS record for the www subdomain points somewhere else th...

GamingTrend - Ron BurkeOP•2/11/25, 2:24 AM

Sorry -- I'm new to this. Is the apex domain gamingtrend.com?

GamingTrend - Ron BurkeOP•2/11/25, 2:24 AM

we're hosted on Ghost.io

GamingTrend - Ron BurkeOP•2/11/25, 2:25 AM

Happy to provide. Just juggling right now. Ill work at this till it's done. We're solving all the lil wobbles that come with moving to a new hosting site (changed from Wordpress to Ghost for a CMS)

GamingTrend - Ron BurkeOP•2/11/25, 2:26 AM

hosted ghost, not self-hosted

GamingTrend - Ron BurkeOP•2/11/25, 2:26 AM

hence the IP address. I got that from the "setting up Cloudflare with Ghost (PRO)" page from their support page

Laudian•2/11/25, 2:26 AM

I've just checked a few things. Your site is hosted on Ghost.io, which uses fastly - I'd recommend to change the record for the apex domain (yes, that's gamingtrend.com) to DNS-Only if there aren't any Cloudflare features you specifically intend to use.

It's generally not a good idea to put two different CDNs behind each other.

GGamingTrend - Ron Burke Happy to provide. Just juggling right now. Ill work at this till it's done. ...

Not Interested In DMs•2/11/25, 2:27 AM

Sometimes sleep is the best way to work. That said, DNS propagation can be slow so working and tinkering too much could be detrimental to your efforts as I understand it.

Not Interested In DMs•2/11/25, 2:27 AM

Sounds like @Laudian is gonna be a much better resource for you here though than me!

NNot Interested In DMs Sounds like @Laudian is gonna be a much better resource for you here though than...

GamingTrend - Ron BurkeOP•2/11/25, 2:27 AM

I appreciate your help just the same!

Laudian•2/11/25, 2:28 AM

Then, what Ghost.io does for your www subdomain is redirect it to the apex domain. Instead of making things more complicated, create ANY proxied record with the name www and then create a redirect rule that redirects all traffic to https://gamingtrend.com

GamingTrend - Ron BurkeOP•2/11/25, 2:28 AM

GamingTrend - Ron BurkeOP•2/11/25, 2:28 AM

so specifically, this should be DNS only?

GamingTrend - Ron BurkeOP•2/11/25, 2:29 AM

sorry -- trying to make sure I don't botch this