Account banned

I haven't played the game in 2 days and when i come back to it I'm permanently banned because apparently it was caught using third party tools and i can't access the riot support page what do i do?

PP1ura I haven't played the game in 2 days and when i come back to it I'm permanently b...

Metamorphosis•2/6/25, 9:33 AM

Why can’t you access riot support page

MMetamorphosis Why can’t you access riot support page

P1uraOP•2/6/25, 9:34 AM

ill sent a screenshot

P1uraOP•2/6/25, 9:35 AM

P1uraOP•2/6/25, 9:36 AM

Im not sure what to do

PP1ura Click to see attachment

Metamorphosis•2/6/25, 9:36 AM

Are you using any vpn?

P1uraOP•2/6/25, 9:37 AM

PP1ura Click to see attachment

P1uraOP•2/6/25, 9:38 AM

i have tried opening it multiple times but it always show this screen

Jidat•2/6/25, 9:39 AM

;valsupport

VANGUARD Main•2/6/25, 9:39 AM

:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.

Jidat•2/6/25, 9:39 AM

Try that link

P1uraOP•2/6/25, 9:41 AM

still cant open the page

P1uraOP•2/6/25, 9:41 AM

Raum•2/6/25, 9:41 AM

https://support.riotgames.com/hc/en-us

try this one as well

Raum•2/6/25, 9:41 AM

If not, you can try another browser as well

P1uraOP•2/6/25, 9:43 AM

i tried microsoft edge and chrome but still cant assess the page

P1uraOP•2/6/25, 9:43 AM

and im sure its not a internet issue

P1uraOP•2/6/25, 9:44 AM

Jidat•2/6/25, 9:45 AM

Try ur phone

P1uraOP•2/6/25, 9:47 AM

Screenshot_2025-02-06-16-17-23-173_com.android.chrome.jpg

P1uraOP•2/6/25, 9:47 AM

still the same

P1uraOP•2/6/25, 9:47 AM

do i try with vpn or?

Jidat•2/6/25, 9:48 AM

Try restarting ur router

P1uraOP•2/6/25, 9:48 AM

PP1ura Click to see attachment

Jidat•2/6/25, 9:48 AM

Or if u have mobile data on ur phone

Jidat•2/6/25, 9:48 AM

Try using that

P1uraOP•2/6/25, 9:50 AM

im able to access it on my phone now

P1uraOP•2/6/25, 9:59 AM

I tried on my phone but it only works with vpn is there certain countries where riot is inaccessible to?

Raum•2/6/25, 10:01 AM

some countries are blocked yeah

P1uraOP•2/6/25, 10:13 AM

How do i check the vanguard error code

P1uraOP•2/6/25, 10:13 AM

i dont see one

PP1ura How do i check the vanguard error code

Metamorphosis•2/6/25, 10:14 AM

What error code

P1uraOP•2/6/25, 10:14 AM

it says that i need a vanguard error code to sent a ticket

P1uraOP•2/6/25, 10:14 AM

but i dont see any from riot cilent

Metamorphosis•2/6/25, 10:14 AM

When you launch the game

Metamorphosis•2/6/25, 10:14 AM

What does it say

P1uraOP•2/6/25, 10:15 AM

i cannot launch the game

Metamorphosis•2/6/25, 10:15 AM

yeah

P1uraOP•2/6/25, 10:15 AM

PP1ura Click to see attachment

Metamorphosis•2/6/25, 10:16 AM

Scroll down, does it say any error code

MMetamorphosis Scroll down, does it say any error code

P1uraOP•2/6/25, 10:17 AM

nope

Metamorphosis•2/6/25, 10:17 AM

Or just section 7

P1uraOP•2/6/25, 10:17 AM

P1uraOP•2/6/25, 10:17 AM

section 7

P1uraOP•2/6/25, 10:19 AM

I have not said any profanities nor did i break any law

Metamorphosis•2/6/25, 10:20 AM

Well the ban is for 3rd party tools

P1uraOP•2/6/25, 10:24 AM

i dont have any tho

P1uraOP•2/6/25, 10:24 AM

is there anyway to find out if anyone else is using the account?/

P1uraOP•2/6/25, 10:24 AM

And i cannot submit a ticket because i dont have a vanguard error code

P1uraOP•2/6/25, 10:24 AM

what can i do now?

PP1ura is there anyway to find out if anyone else is using the account?/

Metamorphosis•2/6/25, 10:25 AM

If you write a ticket to riot, they’ll know