Account banned
I haven't played the game in 2 days and when i come back to it I'm permanently banned because apparently it was caught using third party tools and i can't access the riot support page what do i do?
90 Replies
Why can’t you access riot support page
ill sent a screenshot
Im not sure what to do
Are you using any vpn?
no
i have tried opening it multiple times but it always show this screen
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Try that link
still cant open the page
https://support.riotgames.com/hc/en-us - try this one as well
If not, you can try another browser as well
i tried microsoft edge and chrome but still cant assess the page
and im sure its not a internet issue
Try ur phone
still the same
do i try with vpn or?
Try restarting ur router
ok
Or if u have mobile data on ur phone
Try using that
im able to access it on my phone now
I tried on my phone but it only works with vpn is there certain countries where riot is inaccessible to?
some countries are blocked yeah
How do i check the vanguard error code
i dont see one
What error code
it says that i need a vanguard error code to sent a ticket
but i dont see any from riot cilent
When you launch the game
What does it say
i cannot launch the game
yeah
Scroll down, does it say any error code
nope
Or just section 7
section 7
I have not said any profanities nor did i break any law
Well the ban is for 3rd party tools
i dont have any tho
is there anyway to find out if anyone else is using the account?/
And i cannot submit a ticket because i dont have a vanguard error code
what can i do now?
If you write a ticket to riot, they’ll know
:AH_Think:
is there nothing i can do?
i have been with this account for 3 years i really dont want to lose it now
They will know but i bet they will never let you know who did that to you
:(
You have to sum a ticket and wait for the supporter to help you
i cannot sent one becayuse i need a vanguard error code but i dont see any
My account got hacked and i did try my best to ask riot remove suspend but they only remove lol and still ban my vlr
Sum a suspended account ticket bro
how do i do that
im sorry first time actually having issues like this im not sure what to do
@Jidat what error code should they enter^ since they don’t get any code
Scroll down
Sumbit a ticket
Goodluck mate
thankyou
Np
I'm finding a way to contact directly any valorant supporter
I can't let my baby go like that:val_Hampter:
:ChillBar_skull:
i just want to ask
what is a possibility i get my account back because honestly i need mental preparation
50/50
If your account was hacked, then there’s a chance you’ll get it back.
But if they find any 3rd party apps in your pc, whichever app that might be, you won’t get it back.
can i get like an example of 3rd party
does voice changer count?
;bannable
:valExclamation: Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction.
Learn more below:
https://support-valorant.riotgames.com/hc/en-us/articles/10729504652691-Addressing-cheating-in-VALORANT
I did some research and know that some ppl that really cheated did get their account
How ironic
Me and some guys got ban cuz of Overwolf 🤡
i really dont want to lose my account
or is there a possibility i cant access my friend list again because theres an account really important to me
Same here so good luck to you
thankyou and goodluck to u too
overwolf is not allowed?
Are these people you know personally, or you just heard about it
152
i sent a ticket now hopefully i get it back
wait
i just got auto rejected
:ChillBar_skull:
Did you get any bot reply?
yea
i did
the moment i founded that my account got banned, i did write a topic in Valorant community of my country and knew that lots of ppl got banned for only use outplayed (overwolf) and ppl who really cheated can also get their account back for real
im actually upset now
I even contacted that one guys who help those cheaters and he said that there is a chance to do that so uhhh
Same bro
What does it say
i sent it from my phone its loading
Account Permanently Suspended: Scripting/Third-Party Applications
After an automated review, , this account will remain permanently suspended for using scripts/third-party applications.
Scripting and third-party applications create a measurable player advantage (like revealing map information that should be hidden, or enabling play with a mouse and keyboard for console-exclusive experiences) that compromises competitive play and makes things unfair/unfun for other players, which is why they’re prohibited in our Terms of Service.
As the account owner, you are responsible for all activity that happens on this account—including when you’ve shared it with somebody else. That’s why suspensions issued for scripting/third-party application usage that happens while your account is knowingly being used by anybody but yourself will not be lifted.
If you think we got this wrong and would still like for us to take a closer look, you can submit a ticket.
Back to Support homepage
i understand if i gave my account to someone and they hack its my problem but i have not given it to people?
and since it was not known to me i should be able to make a request right?
Are you sure you never shared your info to let your friends play on your acc?
i have shared it to my brother
whose now in uk
and im pretty sure he wont give it to anyone else
That’s not the case
is it that someone has my acc bc of him?
They know you shared your acc, so even if it gets hacked and banned, they would still hold you accountable
You did share it so i think the ban is still remain
No
so i wont get my account back
Nothing to do with your brother
is that final
But the fact you “shared”
If riot support won’t reply then yes
ah
can i still play the game tho?
like if i create a new account
If you got a hardware ban, then no, you’ll have to wait 4 months
You can try creating a new account, if it gets banned immediately
even if the hardware is not with me?
Then you’ll know
alright
You can create a new account and play
i just saw someone get 1 yr banned and not permanently even with the hardware on them is this due to the change in the policy or is this something i can request for
I don't think so bro
That must be a banned for queue with cheater or smurf
No, your auto reply states clearly that it will remain permanently banned
alright then hopefully riot will put this into consideration