account issue
Yesterday I changed the email address on my account with the help of support. Everything went through successfully, support changed my account email address but I have since lost access to my account. It tells me that the password or login is wrongly entered, and I enter it 100% right
34 Replies
If supports changes your email
they automatically send you a pass reset
on the new one
So you are forced to change the pass
they "changed" my e-mail but when i am logging on this e-mail i dont have any riot message
Hm
Are you sure you submitted the one you wanted in the form
yes im 100% sure
i send a request on riot site
i send an e-mail
Can you reset the password on your owb
own*
from the website
i was trying to do that, wait gimme second
yea, im trying to reset my password on site but im not getting any link on e-mail
spam inbox?
nahh, empty
is that hotmail?
nope
its o2.pl
polish web
Yeah
thats why
most of the time
these type of smaller weird domains
stop receiving codes
from some Riot emails
You should probably look to change
to gmail or something
via support again
yeah but is there any riot support here or something?
where can i talk with riot "live" u know
in chat i mean
tbh today is very important day for me because im playing tournament
Well there isn't such a place
only tickets : /
thats why i want to do that quick because i dont have account rn
btw
riot replied to my submission
but when i open the link
there is a problem XD i dont know
So how were you able to access before
Yeah because account recoveries are only email to email
because i was logged on my account
but when they "changed" my e-mail i cant even log in XD
Yep
so i cant log in on my account, i cant even check the submission
that was my account for 12 years xD noone get any e-mail any login any password
Doesnt that email from the link have some message from sup
thats the message from support
Hm try replying to that email see if you receive any other answer
later on
Yeah i sended them answer
but i think noone is gonna answer to my message beacuse bot is sending this message
Oh if that was Blitz, you should probably just wait for an agent response
u think should i wait here?
on riot site
i was talking with AI (XD) and i wanted to talk with a human
and im waiting for almost 1h
for human
Oh yeah it takes quite a lot of time
you might as well look for another account if your tournament is today
yeah, im doing training rn
on new account xD