Billed for Prisma
Hi team,
I was under the impression that during this early access phase Prisma Postgres was free on all plans, per this dialog on the pricing page.
I just got billed $129 ($51 after some discount) - for the business plan.
Just seeking some clarity here, and what factors go into the billing during this phase.
3 Replies
You decided to hold for human wisdom. We'll chime in soon! Meanwhile,
#ask-ai is there if you need a quick second opinion.I've also email support@prisma but was hoping for some clarity here if possible.
Hey @Parker
I responded to your email.
We can continue conversation here if you like:
Prisma Postgres is indeed free for Early Access. I see you have been charged $51 because you had a subscribed to our Business plan on 19th Jan. The $51 charge you are observing is a prorated charge for being on a Business plan for duration (19 Jan to 31 Jan). Business plan is $129/month, but because you were on Business plan only for 12 days of the month, you were charged $51.
I see that you were not charged anything for Prisma Postgres usage as described in Invoice. By being on a Business plan you get access to all the additional features and higher limits described on our pricing page. These benefits are applicable to the usage of our products - Accelerate, Pulse and Optimize, and very soon would include Prisma Postgres as well as we are working on making Prisma Postgres Generally Available (GA).