Problem connecting the website

Hello, A couple of months ago, I tried to restore the site to go through the cloduflare infrastructure again and it said that I have an unpaid bill and that I should pay it first. I went to the billing dash and paid the bill. However, even after payment, it did not allow me to connect the site. As I was not in a hurry to transfer the site from the old infrastructure due to the loans that expired at the beginning of 2025, I said that it might take time for the payment to be implemented and visible. So a few months have passed and today I decide to switch the page, but the page still says Pending setup and when I select the free plan and press continue, the same message appears as a few months ago that there is an unpaid bill on the account. When I go to the billing section, it says paid for all the bills and still cant connect site. I tried to contact support multi times in past 2 moths and nothing, no answers from support.