Two Domains Reporting Weird IP Banned Errors for Plutio and Canva websites
I have two websites that are no longer working with Cloudflare’s basic DNS service. I have one which is a Canva website that should be directing my www.hybridhelix.consulting to an IP associated with Canva - details here - https://www.canva.com/help/dns-settings/
That website is reporting a DNS 1000 error saying the DNS points to a prohibited IP.
Then my other website which is my.hybridhelix.consulting should be pointing to a custom domain for another tool - Plutio - which is just a CNAME to hybrid-helix-consulting-llc.plutio.com is giving an error 1014 CNAME cross-user banned.
It doesn’t make any sense, both of these sites have been working fine up until last month. What is going on? I can’t get any support from anyone at Cloudflare because I can’t afford $250 a month. It won’t even let me sign up for the pro plan for some reason.
Please help - this is affecting my small business. @Community Champion
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?pings
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.