Admin, please help

Tried to leave the server then rejoin. Thought maybe there was a bug. Why is this step mandatory to join server? I don't have a question to ask. I just want to chat about mojo
19 Replies
Melody Daniel
Melody Daniel7d ago
@Caroline seen this?
Darkmatter
Darkmatter7d ago
Did you verify yourself? We had a spam problem so we have a verification flow to make sure users are unique.
Caroline
Caroline7d ago
I'm currently looking more into this, and it seems like the most likely root cause is not verifying in #roles-and-verify – so I can try to add more language in the server guide clarifying that this is necessary There is a "to do list" of things to do when you join the server - i.e. post a question, check out community meetings - but none of those are required; they're just suggestions of how to explore the server.
Caroline
Caroline7d ago
For reference, this is the optional "to do list" that new members should see – please let me know if you're seeing something else
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Empathy Monster
Empathy MonsterOP7d ago
Thank you so much for the help, I really appreciate it!
Empathy Monster
Empathy MonsterOP7d ago
Funny that you mentioned the screenshots bc I actually did take a few. Didn't want to clutter the community room with them
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Caroline
Caroline7d ago
That is extremely helpful, thank you! And honestly super bizarre. Those "suggestions" are not a setting that I configured – it seems like maybe a new "feature" Discord is trying out... I'll dig into this more. Thank you!
Empathy Monster
Empathy MonsterOP7d ago
You're very welcome
ModularBot
ModularBot7d ago
Congrats @Empathy Monster, you just advanced to level 1!
Caroline
Caroline7d ago
Looks like others are annoyed with this feature too, but Discord so far hasn't provided a way to turn it off - https://support.discord.com/hc/en-us/community/posts/22399902567063-Give-admins-the-ability-to-turn-off-the-Done-Reading-feature-for-read-only-channels 🥲
Empathy Monster
Empathy MonsterOP7d ago
Oh my goodness! At least we figured it out
Empathy Monster
Empathy MonsterOP7d ago
Bc now when I go to mojo it wants to take me to gpu lol. Hopefully it gets resolved
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Caroline
Caroline7d ago
Did you go to #roles-and-verify and click "I'm human"?
Darkmatter
Darkmatter7d ago
I think it might make sense to move "I'm human" to the top of that list. If you have a good way to do that.
Caroline
Caroline7d ago
what do you think about maybe separating the verification into a separate channel? I'm worried folks will miss it if they have to scroll - although maybe you automatically start out at the top - I'm not sure
Empathy Monster
Empathy MonsterOP7d ago
I did, but it doesn't seem to have had any effect. Maybe I can try logging out and clearing my discord app cache
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Caroline
Caroline7d ago
I just gave you the Verified role manually – sometimes there's a small delay after verification You should be all set now
Empathy Monster
Empathy MonsterOP7d ago
I'm sooooo sorry for all the trouble 🙄
Caroline
Caroline7d ago
You're good! Not your fault

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