Steve Halvorson - Hello Team,With Spotter, is...
Hello Team,
With Spotter, is there a way to change the displayed time zone of the chatBot to something else? Currently appears to be displayed in UTC and wanted to change it to EST. Was looking for this in the documentation for Spotter and couldn't find any details on if this is possible
5 Replies
Can you create a support ticket for the same? The relevant team should be able to help you there
Isn't this the place to go to get questions answered around the Spotter Embed SDK?
Support sends me here also if I send support a message around the Embed SDK
Ohh my bad, I thought you were referring to the spotter in the TS application. But I think there might be some BE flag that can help you, hence the suggestion for support ticket. Let me ask internally if we have something that can help you form embed SDK
I asked with the engineer internally, this is not something that you can change through SDK. Might need ot change cluster timezone or the spotter team might be able to help you.
I would suggest to create a support ticket to get a resolution..
Where do I even submit a request? I have been looking around for it and it just keeps sending me to the community page with no way to create a ticket
Once you login you should see the option for support on the top of your screen. View support case/view cases
