Austin Adair - Hi TS Team,I hope you're doing...
Hi TS Team,
I hope you're doing well!
We have a Liveboard embedded in our customer portal with row-level security enabled. While users are able to access and view the Liveboard without issues, they encounter a 404 error ("Not Found - The page you requested could not be found") when they try to click on the date filter.
I’ve already reviewed their group privileges but didn’t notice anything that might restrict them from using filters. Is there something specific I should be checking or adjusting to resolve this?
Thanks in advance for your guidance!
8 Replies
Do you see any errors on console or in your network tab when seeing this error?
How would I check for this?
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Also IMO, it is not related to the group privileges, but something related to the embed environment/code than TS. Do you see the same issue when trying to open the filter in your ThoughtSpot application as well?
Yes, I do see errorsin the console when I see this error
The same error does not happen when I open the filter in my ThoughtSpot application
What is the error that you see?
I believe these are the two error messages that appear when the 404 - page not found appears
I do not see anything related to offsetWidth in our ts sdk code. Do you have a developer who helped embed TS, who can assist you here? Maybe they can pinpoint the error if it is in rhe embedded code or in TS code