alc-aaron - Hi TS team. I believe I am encounte...
Hi TS team. I believe I am encountering a bug which I am unsure how to resolve from my side.
I am implementing handling the various links which come from the embedded app.
I have confirmed all of these are working as expected except for the Liveboard Visualization URL which when I click copy link for a Viz is always outputting the default configured url and not the modifed localhost version in the screenshot. I can provide the link it is generating over a private message if needed. I understand I can disable the copy link option for the viz but wanted to first attempt a working solution if anyone can provide guidance?
Solution:Jump to solution
I think it was this flag only, we had instructed him internally as well. No problem @alc-aaron. Thanks
16 Replies
So when you are copying the link directly from the TS application, we always show the default link, since it is from within the ThoughtSpot app and we do not show an option to copy link using embedded format as shown in a liveboard sharing dialog. You can try the same in the visual embed SDK playground or while embedding it locally and there you should see this link rather than the default one.
This is occurring in my local embed of the TS embed via the SDK.
I am able to correctly "Share" and "Copy Link" to liveboard and get the localhost version but not for visulizations.
Checking this
Let me know if there is more I can provide to help you.
What version is your cluster on?
Also, what SDK version are you using. Also Is Orgs enabled on the cluster ?
For the SDK version we are using 1.33.10 the typescript/javascript SDK. Orgs I believe are enabled on the cluster. This specific one was configured on our dev org and the user logged in is part of that org. I will try to find the cluster version.
The cluster version is Version: 10.5.0.cl-148
Looks like we have fixed this in later releases. I can repro in 10.5 but not in 10.6. If this is very urgent for you, would recommend raising a support case and getting a patch for your version. cc @utsav.kapoor
@alc-aaron can you DM me the company name?
@shikharTS - Thanks for the information, I have sent you the company name and instance URL over private messages.
@shikharTS -- I reached out to have my cluster updated but am still encountering this same bug I believe.
Checking this
Thank you!
Hi @shikharTS wanted to follow up and see if you needed anything from my end to continue to debug this issue?
@alc-aaron I think we might need a call to debug this, I have followed up with the SRE for a call. Also, can you try to save the viz links from all orgs, primary org and the org that you are trying to make the changes to, might clear up if any stale objects are stored in the BE..
I will try and save the links from all orgs once more.
Did it help @alc-aaron ?
I think we need to update a flag on your cluster @alc-aaron . Can you create a support case and give a reference to this discord thread and ask them to run this command : tscli --adv service add-javaopt tomcat.tomcat D orion.useCustomEmbedUrls true? This should solve your problem
Hi @shikharTS sorry for missing this as I havent had discord open. Our problem was resolved.
Jayadev solved the issue for us if you are able to get the details from them. They probably have the best insight in what change was made on the cluster to resolve this.
Solution
I think it was this flag only, we had instructed him internally as well. No problem @alc-aaron. Thanks