V
VALORANT16h ago
Kebab

Valorant freezes on loading screen, i cant even load tutorial

Hi, I finally got a pc and wanted to play valorant for the first time. but my game freezes on every single loading screen and never loads fully, i can still hear the game and hear people in game chat speaking but itll always be stuck on a loading screen. this even happens when it try to load into the shooting range and even the tutorial. I've put my graphics to the lowest settings and it still doesnt work. How do i fix this?
56 Replies
Metamorphosis
Metamorphosis16h ago
Hi Open task manager > performance and show ss
Kebab
KebabOP16h ago
should it be while the game is simply open or specifically while its stuck on the loading screen?
Metamorphosis
Metamorphosis16h ago
You don’t need to start the game for this
Kebab
KebabOP16h ago
oh okay
Kebab
KebabOP16h ago
No description
Metamorphosis
Metamorphosis16h ago
Do you have the nvidia app installed ?
Kebab
KebabOP16h ago
nvidia control panel? theres a couple apps alr installed, whats the name?
Metamorphosis
Metamorphosis16h ago
No
Kebab
KebabOP16h ago
just simply "nvidia" if so, no
Metamorphosis
Metamorphosis16h ago
Nvidia app Or nvidia GeForce experience
Kebab
KebabOP16h ago
i have GeForce experience
Metamorphosis
Metamorphosis16h ago
Ok open the app > driver and show ss
Kebab
KebabOP16h ago
No description
Kebab
KebabOP16h ago
is that the correct page?
Metamorphosis
Metamorphosis16h ago
Could you send the ss of the full page There should be an option to download game ready driver
Kebab
KebabOP16h ago
the rest is blank, thats literally it
Kebab
KebabOP16h ago
No description
Kebab
KebabOP16h ago
wait when i click those 3 buttons on the top right, it has 2 o[ptions 1 of them is game ready driver
Kebab
KebabOP16h ago
No description
Metamorphosis
Metamorphosis16h ago
Yeah click on game ready
Kebab
KebabOP16h ago
what is a driver? what does this change? cuz i use this computer for many things yknow
Metamorphosis
Metamorphosis16h ago
It’s your graphics driver Show ss in driver tab again after changing to game ready
Kebab
KebabOP16h ago
No description
Metamorphosis
Metamorphosis16h ago
Yeah click on download That’s the latest version
Kebab
KebabOP16h ago
ur acc amazing for this btw
Kebab
KebabOP16h ago
No description
Metamorphosis
Metamorphosis16h ago
Express
Kebab
KebabOP16h ago
so im assuming before this driver my computer was on like office work mode right? now its switched to game optimisation?
Metamorphosis
Metamorphosis16h ago
Yes game ready driver is optimized driver for games And your driver was really old as well 2023
Kebab
KebabOP16h ago
my screen just blacked out and came back lol i assume thats normal cuz a new driver was installed
Metamorphosis
Metamorphosis16h ago
Yes
Kebab
KebabOP16h ago
it said installed, then it just went back to the page i sent ss of last same exact thing
Metamorphosis
Metamorphosis16h ago
Could you send a new ss
Kebab
KebabOP16h ago
i just clicked it again, assuming it didnt do it
No description
Metamorphosis
Metamorphosis15h ago
Oh Wait for it complete
Kebab
KebabOP15h ago
No description
Kebab
KebabOP15h ago
and once again, its back on the page saying 546 is currently installed
Metamorphosis
Metamorphosis15h ago
Click on check for update rq
Kebab
KebabOP15h ago
No description
Kebab
KebabOP15h ago
clicked it, it did a quick search and nothing changed should i restart my computer?
Metamorphosis
Metamorphosis15h ago
Close the app
Kebab
KebabOP15h ago
closed it
Kebab
KebabOP15h ago
reopened it and it says this
No description
Metamorphosis
Metamorphosis15h ago
Press windows key Type installed apps And search for nvidia And delete everything related to nvidia
Kebab
KebabOP15h ago
why?
Metamorphosis
Metamorphosis15h ago
You’ll have reinstall from the site
Metamorphosis
Metamorphosis15h ago
NVIDIA
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
Kebab
KebabOP15h ago
ah i downloaded the nvidia app, and it installed the game ready driver instantly, my geforce experience app is gone too like it auto deleted itself
Kebab
KebabOP15h ago
No description
Kebab
KebabOP15h ago
should i test valorant?
Metamorphosis
Metamorphosis15h ago
Yes
Kebab
KebabOP15h ago
frozen on this
No description
Kebab
KebabOP15h ago
i can still hear the music but the videos just stuck on this
Metamorphosis
Metamorphosis15h ago
Do you get past the first loading screen with all the agents ?
Kebab
KebabOP14h ago
when i tried to play normal games it went past it once, then the 2nd time it didnt imma just give it up for now, try again every so often with new methods, until it works thanks for the help tho
Metamorphosis
Metamorphosis14h ago
Past what? The basic training screen? I feel like you might have to write a ticket, there’s been cases where people either get stuck on the “basic training” loading screen or the in the training it self

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