Unable to add credit card payment method
When I submit the payment method form, green message says payment method was added, then another message says there are no payment methods and loads the form again. I tried from laptop and iPhone - same experience. Credit card is Amex issued and address in USA - no problems using anywhere else. Contacted support billing@ - no reply in 3 weeks. Case 01329481.
This is my last ditch effort in case anyone has had a similar problem and has figured out a trick, or in case anyone happens to be listening.
1 Reply
Cloudflare's billing system is undergoing some changes/migration. During this period, you may notice extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.