Where do i report players?

The Lawyer-Discord Bot has been broken for... well.. at least half a year now. I would send a message to the Battlebit ModMail like the Lawyer discord suggests... BUT... it doesn't give any option to create tickets for reports. I have a 3min Video of a dude obviously cheating since a few days, he played 22hrs and still hasn't been "caught". I mean.. let's be real: Bot is broken since months, the offered alterantive (ModMail) isn't a real alternative because it has no option to report.. does anyone even manage anything?
Solution:
Trust and safety will get it to the correct people.
Jump to solution
16 Replies
Revian
Revianβ€’4d ago
In game is one place. And if you have there steam user name ( or steam id)you can also report them to battlebot modmail. Just submit one myself a few days ago and they reach out and let you know that they’ve received your report! The video will be great evidence as well!
VinceG
VinceGOPβ€’4d ago
Follow-up questions: In-Game? Yeah, honestly barely ever resulted in people getting banned. Also what am i supposed to select when the ModMail askes me for the geenral-topic?
Solution
Revian
Revianβ€’4d ago
Trust and safety will get it to the correct people.
Revian
Revianβ€’4d ago
No description
Revian
Revianβ€’4d ago
You can include the information for the player as well. Just saying your reporting a suspected cheater
VinceG
VinceGOPβ€’4d ago
The text is misleading than...
Your ticket is now in the Trust & Safety category, and will be answered by our dedicated Trust & Safety team as soon as possible.

To continue, please provide the following information:

Your Steam profile link.
Why you shall be unbanned? (If applicable.)
Your question, explanation or any information required for us to look into the issue.

This information is mandatory to continue this conversation.
Your ticket is now in the Trust & Safety category, and will be answered by our dedicated Trust & Safety team as soon as possible.

To continue, please provide the following information:

Your Steam profile link.
Why you shall be unbanned? (If applicable.)
Your question, explanation or any information required for us to look into the issue.

This information is mandatory to continue this conversation.
Revian
Revianβ€’4d ago
you can just tell them that your not banned you are just reporting a cheater. but you are correct there should be a option for it in battlebot
πš•πš’πšŸπš’πš—πšπšπš•πš˜πš›πšŽ
what is misleading? option for reports is trust & safety, manual reports are being handled by them
Revian
Revianβ€’4d ago
yes but when selecting the trust and saftey option its worded as if you are writing to appeal a ban. having a second option or branch for reporting separate from appeals may be more user friendly.
πš•πš’πšŸπš’πš—πšπšπš•πš˜πš›πšŽ
that's why it says "if applicable" next to "Why you shall be unbanned?" question utilizing in game reports is more than enough in 90% cases
Revian
Revianβ€’3d ago
i agree but this one player had a issue with it so there is some merit. not trying to argue, just a suggestion.
VinceG
VinceGOPβ€’3d ago
You only see the message when selecting a option. The option itself focuses on "ban appeals" and the message itself doesn't mention reporting someone. Yes, you could argue that Your question does include it, but it also includes ban appeals... so.. it's simply not clear if that is the correct selected option or not
Julgers
Julgersβ€’3d ago
The printed text may not always be applicable, but if you read what it says right above the reporting bot, you’ll know it’s correct
No description
VinceG
VinceGOPβ€’3d ago
OK.. no press "Cheating" and whaaaaaaaaaat? It doesn't work? Crazy! Thanks for your absolut useless comment on this topic, thanks.
Julgers
Julgersβ€’3d ago
You read neither my comment, nor my screenshot. It says right above the bot, what you can do if the bot does not work. Even including which category to select.
VinceG
VinceGOPβ€’3d ago
And it still didn't say a thing about "reporting other played" but "ban applean".

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