plz help
guys smth is wrong with my game can someone help me? the game restarts my pc after around 3 mins of startup, i already made a ticket but nothing they said has helped
317 Replies
what games do you play on your pc?
are they games that are 30gb or higher? and if so, have you experienced the same thing with other games if that's the case
i have several gaes on my pc that are over 30gb
i have gta which is already 100 gbs
i have only experienced this with valorant
@jujube
do you have any antivirus on your pc at all?
try uninstall them
sometimes antiviruses slow my games down and completely crashes, hopefully that's the case for you
ok
can you help in dms
VALORANT Support
Your Firewall VS. VALORANT
If you've encountered Error Code 29, chances are something has gone awry in the interplay between VALORANT and Windows Firewall. This can be further complicated if you're running antivirus software...
Try this
I ALR DID
sorry caps lock
i did all that earlier and it still dont work
Very weird
@jidat
I NEED HELP
PLZ
I LOVE THIS GAME
I SPENT SO MUCH MONEY
I TRIED EPIC GAMES
Wait for him to reply
AND RIOT GAMES
LAUNCHER
NEITHER WORK
Yes wait for him to reply he might be able to help
might?
And also make a support ticket in riot support
what if he cant
i did
Then no idea
😦
@jidat
please
i love this game
i need it fixed
please help me
He is sleeping
It's 5 am
there's something else you could maybe do and is for you to delete valorant and everything related to it in your files
make sure to delete riot files, etc in your data
and reinstall it
if that doesn't work then it could be cpu error, but again... i doubt it'd do anything really
we can't do much, contact microsoft support as well while you're at it
Microsoft Support
Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
😦
but whats microsoft gonna do
maybe it's a problem within microsoft itself
im just giving you solutions
plz help
someone
@jidat
@AbhimสŇyu
Make a video from ur phone of it happening
OK
where you want me to send it
here?
Yes
ok
give me like 5 minute
Here u go
@AbhimสŇyu
i cant send it
Why not
idk
oh hi
can you help?
it says
file cant be empty
do i show it on a screenshare or smth?
Did you record with your phone and send the vid directly?:thonk:
i attached through discord
Here
still cant
@Metamorphosis
Bro record from ur phone camera and send
i did but cant send
Eh?
Upload on gdrive and send link
whats gdrive
Google drive
OK
how i upload it
try turning off hardware accelrating
or maybe check CPU, GPU temp after opening the game.. they might be gettign too high.. and as a security measure pc restarts itself
he cant even look anything
it yeets him
Can we call and I screenshare
Idk how to upload
he gets 3 min
to do that
nope
it was like 2
hardwar eaccelerating
where is that
how i check temp
the game was fine
but then it randomly stopped working
@medead
i didnt get any new stuff
i got new monitor but that was after it had stopped working
@jujube lucky ur valorant works 😦
:val_HUH:
uh, yeah lol
Try this
Press windows key
Type Core Isolation
And disable memory integrity
@XYCRestarting ^
meta
check your dm
did u actively check my acc lmao.
nvm
:val_HUH:
You need to enable from bios
i just wishes
that
my thing work
bios?
wats that
Press windows key + r
Type msinfo32
And send ss
now what my fellow valorant player that knows what a shower is?
@Metamorphosis
?
what
Restart your pc and spam the del key
Use discord on your phone
Before you do that
Wait
Gimme like 10 min
ping when back
So there is no blue screen at all when ur pc restarts?
there is
there is @jidat
plz help
need valorant
:val_HUH: you said it restarts, you didn’t mention no blue screen :susdge:
What stop code does it say
there is blue screen
Take pic and send
i never said there isnt no blue screen
WAIT
WAIT
WHEN I MANUAL RESTART
OR WHEN IT RESTARTS ITSELF WHEN I LAUNCH VAL
WHEN I LAUNCH VAL THERES NO BLU SCREEN
IT JUST SAYS NO SIGNAL
:ChillBar_blink:
That’s why we asked you for a video yesterday 😔
like for example
the riot tickets
BUT BRO
I CANT SEND THE VIDEO
IT SAYS CANT ATTACH FILE
but bro
listen
riot support tickets
they dont understand it
he thinks im talking abt the game asking for me to restart my game
computer
whatever
So what solutions did they suggest?
i alr tried what he said
aint work
i cant attach the video
i cant dm it
thats why i asked to screenshare it
Did they ask you to download riot repair tool and send data?
Even i don't understand it
Does it look something like this when it restarts?
No
I alr sent data and goofball employee told me to use repair tool
Oh it worked
There u go @Metamorphosis @jidat
Hello?
:susdge:
Restart your pc and spam the del key to enter bios
And show pic
Alr
Gotta do tommorow
Is 1:53 and I gotta sleep
what it has to do with bios
@AbhimสŇyu virtualization is disabled in bios^
ahh very weird issue
i have my e cores disabled and everything runs fine
so
what do i do?
am online now
@Metamorphosis
Restart your pc and spam the del key
Use discord on your phone
ok
SMH tried to get my 100 % and now it turned off
What
My computer
It’s back
Nothing happening
Oh bios menu?
For me when pc is starting I have to press f9
Yes
Alright press F9
Or f10
It’s one of them
I forgot which
I missed it
It’s like a short time window
Are in windows rn?
Ye
I’m on windows
Press windows key type
Advanced startup
Bruh
I just shut it down to get the menu
It’s the same thing
Go to Advanced start or bios
Ok
Am gonna get bios thing
Both get you u into bios
Alright
Missed it
Frick
Am so dumb sorry
Nah it’s all good
Wait
It says change advanced startup options
Is it that
Yes
Now what
Once there scroll down and click on “restart now”
I don’t see that
Oh
I see that
Bowel lol
SHUSH
Now what
Troubleshoot?
Yes
Then click on UEFI settings
Advanced options?
don’t have that
Only advanced options or reset pc
Advanced option
Now what startup settings
Or uefi
UEFI
Says I gotta press restart
Do I?
Yes
Click on restart
Now what
Show pic rq
Don’t mind the paw patrol my nephew was here a few days ago
Click on system and show pic again
That is system
Isn’t that in MIT
This is mit
Clear pic pls
Hold on it took me out
Lemme get it back but what next
Open Chipset rq
Yea sir / ma’am
And pic again pls
Hello?
MB
HOLD ON
I WAS MID GAME:ChillBar_pray:
Ok
Go back to mit
Then open advanced frequency
And show pic
Open advanced cpu
Enable SVM mode
Done
Now go to save and exit tab
And save and exit
Once back in windows
Press windows key
Type core isolation and show pic
Ok
Turn it on
Restart pc and try the game
Yes sir / ma’am
Logging in
I’ll message when game is up
Oh no
I pressed ok and the game closed
Open command prompt as admin then type :
And restart your pc
What’s command prompt
Hello? @Metamorphosis
My game starts way faster now
Press windows key
Type cmd
On the right click on run as administrator
And then copy paste that
it was completed succesfully
what now
Restart pc
And then try the game
I pressed shut down by mistake
Sorry
Will it still work?
No worries same thing
Still says it
Do I redownload game?
It closed itself
Still says what
^ this?
Yea
Press windows key + r
Type msinfo32
And send ss
Herro?
@Metamorphosis
Do you have a usb?
GIGABYTE
B450M DS3H WIFI (rev. 1.0/1.1/1.2/1.3) Support | Motherboard - GIGA...
Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ...
Go to this site ^ scroll down and click on bios and download the latest version
No I don’t
Hmm well you can’t update your bios without a usb
Your version is 2019 and latest version is of 2024
Can I try to reinstall Val
@Metamorphosis
Let’s try sum first, if that doesn’t work you can try reinstalling but I don’t think it would make any difference
Go back into bios rq
Ok
I forgot how ngl
What I type?
Give me a few min I’ll be back rq
Back yet?
Press windows key
Type advanced startup
Click on change advanced startup settings
And click on restart now from there
o ye
alr
now what
Troubleshoot > advanced > UEFI
Here
Go to bios tab and show pic
Click on CSM support and disable it
Chainsaw man support?
It’s off
Show pic
Ok now go to exit tab and save and exit
And enter bios again following the above steps
^
Exit it
Then enter again?
Save and exit
Yes
And then enter again
Then enter again?
Ok
Yes
I’m there
Now what
Bios tab again
Then open secure boot and show pic
I don’t see secure boot
Nvm
Go back to bios tab again and show another pic rq
Ok enter secure boot
And Enable secure boot
I can’t
Any error?
Click ok
Click on restore factory keys
If the pop up says “install default keys” click on “YES”
And if the pop up says “reset without saving” click on “NO”
Click yes
Did it
Now what
Now exit tab again and save and exit
Done
Once you’re in windows
press windows key + r
Type msinfo32
And show ss
Ok
Ahh
You’ll have to enter bios 1 more time
Ok
Now what
Go to bios tab > secure boot
and enable secure boot
Ok
It’s on
now exit tab and save and exit
I’m done
send ss
msinfo
Ok
now try the game
NOO
It still says it 😦
it says what
Yeah the only thing you can try now is updating bios, which requires a usb
😦
So I can never play it again?
Well if you can get an USB, we can try updating bios
ok
im redownloading game
bcuz i didnt have vanguard for sum reason
And did that work?
@XYCRainer
:ChillBar_pray:
no
it didnt
Alright lemme know when you are here we can try 1 more thing
am here
what is it
@Metamorphosis
Come now
Was sleep but here now
Now
@XYCRainer
:ChillBar_blink:
And I’m going to sleep now:MenheraSleepDisturbed1:
@XYCRainer which window u using? to disable hardware accelration - for Win11 - Go to setting-System-display-Graphics - Change defuaklt graphics settings- then turn off the accelration
And what does he need to that for :val_HUH:
my game used to do that.. also whenever it worked it also froze my pc after sometime
and turning it off.. worked for me.. i have no such issue after that
That’s not the problem he is facing :CB_notlikethis:
hes facing valo shutting down his pc
yes my valo used to do that
That’s already fixed
then whats the problem now
Van9005
He might need to turn on TPM
ah that thing is lil tricky.
its kinda like u turn it off but then dont save the settings,,then turn it on again to go in admin mode..all shit..he should look a yt tutorial
it wont let u enable it if u just go in bios and turn it on and then save & exit
What
yeah
Rollwith Punch
YouTube
Secure Boot Enabled but NOT Active in BIOS - Easy Fix!
Secure Boot Enabled but NOT Active in BIOS - Easy Fix!
This will also solve the secure boot issue with FIFA 23 error secure boot is not enabled on this machine and will also solve the issue with secure boot causing valorant not to work either.
This video covers the same information as the video I posted last week. A number of people were askin...
here it is
might fix the tpm and secure boot issue]
:ChillBar_blink:
Secure boot is already enabled
:susdge:
Hello?
@Metamorphosis
Finally
The ticket disappeared
I couldn’t find it so i DMd u
Do you remember how to enter bios
Press windows key
Search for advanced startup
Open change advanced startup settings
From there click on restart now
Ok
Now what
Troubleshoot > advanced > UEFI
Ik
:ChillBar_blink:
Ok show ss
It ain’t work
It says no signal
Nvm
Huh
Open mit
First go to bios and send pic
It’s already there bro
That is bios
:AA_Yona_Blink:
Now MIT
Specify
I just sent u mit
That system
It’s mit
Says mit on my screen
^
That’s legit what I’m in now
Mit
:ChillBar_facepalm:
Show ss
Gang you just looked at the screenshot
^
^ and this are not the same
You just replied to a screenshot
Just send a new SS of the mit page
Smh
THERE WE GO
Now compare this and that :bingShrug:
Open miscellaneous and show ss
Bro are u gonna help me or not I’m otp with someone
Now what
Hello?
I’m here dw
Open peripherals and show ss rq
Open trusted computing show ss
Go back here
And change “AMD CPU fTPM” to “enabled”
K
Now what
Now save and exit
Once you’re in windows
Press windows key + r
Type tpm.msc
And show ss
Maximize the page
And what does it say for specification version
What are u talking about
O it says 2.0
Ok now try the game
Hopefully
It works
Aight
When gifting comes around I will legit gift u a skin if it works
It has to update
I’ll let u know what happens
Upd taking long imma do it tomorrow
IT WORKS AND KURO SHERIFF IN MY SHOP
buying that rn
i love you bro
when gifting is added ill repay u
Never fucking mind
I’m gonna kms
I looked away and the pc restarted
Man what the actual FUCK
@Metamorphosis
@Metamorphosis
@Metamorphosis
I hate my life imma kms
Change of emotions 😭😭😭
Meta imma kms if I don’t have a response in the next 10 hours
@Metamorphosis
Ehh what now 😭
Download this program called "who crashed" from ur browser
my brother in rice crispy treats
im gonna touch you
the shit restarts again
answer or imma kms
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis@Metamorphosis@[email protected]
Welp
^
you seem like a really insufferable person
just by reading through this thread
i really hope you're not older than 15 and acting like this
your pc probably reverted the settings while restarting, i would reccomend a bios update and a full reset
:CB_notlikethis:
@XYCRainer download this program^^^
Mf I spent 500 dollars of my money on that fucking game, IM 15 EXACTLY AND THEY ROBBED MY ASS
Bruh install the program
cant rn
they didnt rob you u just have pc issues bro
My pc is fine
The game used to work
I didn’t change anything when it stopped
I got a new monitor Christmas but it stopped in like October
But the question is, is your game still crashing? And did you install the program
I just upgraded to windows 11 and it doesn’t seem to crash
That’s 1 way to solve it
Yay I don’t gotta kms now
Yeah I’m gonna kms
As I buy fucking vp the game stops working
Please help
@Metamorphosis
MAN WHAT THE FUCK
ALL MY FUCKING MONEY IS GONE
PLEASE HELP
@Metamorphosis
@Metamorphosis
@Metamorphosis
@Metamorphosis
💀
im
going
to
kms
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis
@Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis @Metamorphosis
I don’t know why you keep tagging me like it’s going to make any difference
You were literally told you install a program
Did you do that?
^
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
I did
It no work
ehh Its not supposed to work the way you expect it to work
its tells you what exactly is crashing your pc :val_PepeShrug:
open the app and show ss
Yeah it doesn’t show what crashed YESTERDAY when I played the game
if only my game would work without shutting down
how sad.
@Metamorphosis
assist me
please
Updating driver
Didn’t work @Metamorphosis