plz help

guys smth is wrong with my game can someone help me? the game restarts my pc after around 3 mins of startup, i already made a ticket but nothing they said has helped
226 Replies
ezra
ezra4d ago
what games do you play on your pc? are they games that are 30gb or higher? and if so, have you experienced the same thing with other games if that's the case
XYCRainer
XYCRainerOP4d ago
i have several gaes on my pc that are over 30gb i have gta which is already 100 gbs i have only experienced this with valorant @jujube
ezra
ezra4d ago
do you have any antivirus on your pc at all? try uninstall them sometimes antiviruses slow my games down and completely crashes, hopefully that's the case for you
XYCRainer
XYCRainerOP4d ago
ok can you help in dms
AbhimสŇyu
AbhimสŇyu4d ago
VALORANT Support
Your Firewall VS. VALORANT
If you've encountered Error Code 29, chances are something has gone awry in the interplay between VALORANT and Windows Firewall. This can be further complicated if you're running antivirus software...
AbhimสŇyu
AbhimสŇyu4d ago
Try this
XYCRainer
XYCRainerOP4d ago
I ALR DID sorry caps lock i did all that earlier and it still dont work
AbhimสŇyu
AbhimสŇyu4d ago
Very weird @jidat
XYCRainer
XYCRainerOP4d ago
I NEED HELP PLZ I LOVE THIS GAME I SPENT SO MUCH MONEY I TRIED EPIC GAMES
AbhimสŇyu
AbhimสŇyu4d ago
Wait for him to reply
XYCRainer
XYCRainerOP4d ago
AND RIOT GAMES LAUNCHER NEITHER WORK
AbhimสŇyu
AbhimสŇyu4d ago
Yes wait for him to reply he might be able to help
XYCRainer
XYCRainerOP4d ago
might?
AbhimสŇyu
AbhimสŇyu4d ago
And also make a support ticket in riot support
XYCRainer
XYCRainerOP4d ago
what if he cant i did
AbhimสŇyu
AbhimสŇyu4d ago
Then no idea
XYCRainer
XYCRainerOP4d ago
😦 @jidat please i love this game i need it fixed please help me
AbhimสŇyu
AbhimสŇyu4d ago
He is sleeping It's 5 am
ezra
ezra4d ago
there's something else you could maybe do and is for you to delete valorant and everything related to it in your files make sure to delete riot files, etc in your data and reinstall it if that doesn't work then it could be cpu error, but again... i doubt it'd do anything really we can't do much, contact microsoft support as well while you're at it
ezra
ezra4d ago
Microsoft Support
Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
XYCRainer
XYCRainerOP4d ago
😦 but whats microsoft gonna do
ezra
ezra4d ago
maybe it's a problem within microsoft itself im just giving you solutions
XYCRainer
XYCRainerOP3d ago
plz help someone @jidat @AbhimสŇyu
AbhimสŇyu
AbhimสŇyu3d ago
Make a video from ur phone of it happening
XYCRainer
XYCRainerOP3d ago
OK where you want me to send it here?
AbhimสŇyu
AbhimสŇyu3d ago
Yes
XYCRainer
XYCRainerOP3d ago
ok give me like 5 minute Here u go @AbhimสŇyu i cant send it
Metamorphosis
Metamorphosis3d ago
Why not
XYCRainer
XYCRainerOP3d ago
idk oh hi can you help? it says file cant be empty do i show it on a screenshare or smth?
Metamorphosis
Metamorphosis3d ago
Did you record with your phone and send the vid directly?:thonk:
XYCRainer
XYCRainerOP3d ago
i attached through discord Here still cant @Metamorphosis
AbhimสŇyu
AbhimสŇyu3d ago
Bro record from ur phone camera and send
XYCRainer
XYCRainerOP3d ago
i did but cant send
AbhimสŇyu
AbhimสŇyu3d ago
Eh? Upload on gdrive and send link
XYCRainer
XYCRainerOP3d ago
whats gdrive
Metamorphosis
Metamorphosis3d ago
Google drive
XYCRainer
XYCRainerOP3d ago
OK how i upload it
medead
medead3d ago
try turning off hardware accelrating or maybe check CPU, GPU temp after opening the game.. they might be gettign too high.. and as a security measure pc restarts itself
AbhimสŇyu
AbhimสŇyu3d ago
he cant even look anything it yeets him
XYCRainer
XYCRainerOP3d ago
Can we call and I screenshare Idk how to upload
medead
medead3d ago
he gets 3 min to do that
XYCRainer
XYCRainerOP3d ago
nope it was like 2 hardwar eaccelerating where is that how i check temp the game was fine but then it randomly stopped working @medead i didnt get any new stuff i got new monitor but that was after it had stopped working @jujube lucky ur valorant works 😦
Metamorphosis
Metamorphosis3d ago
:val_HUH:
ezra
ezra3d ago
uh, yeah lol
Metamorphosis
Metamorphosis3d ago
Try this Press windows key Type Core Isolation And disable memory integrity @XYCRestarting ^
XYCRainer
XYCRainerOP3d ago
meta check your dm
ezra
ezra3d ago
did u actively check my acc lmao. nvm
XYCRainer
XYCRainerOP3d ago
No description
Metamorphosis
Metamorphosis3d ago
:val_HUH: You need to enable from bios
XYCRainer
XYCRainerOP3d ago
i just wishes that my thing work bios? wats that
Metamorphosis
Metamorphosis3d ago
Press windows key + r Type msinfo32 And send ss
XYCRainer
XYCRainerOP3d ago
No description
XYCRainer
XYCRainerOP3d ago
now what my fellow valorant player that knows what a shower is? @Metamorphosis
Metamorphosis
Metamorphosis3d ago
?
ezra
ezra3d ago
what
Metamorphosis
Metamorphosis3d ago
Restart your pc and spam the del key Use discord on your phone Before you do that Wait Gimme like 10 min
XYCRainer
XYCRainerOP3d ago
ping when back
jidat
jidat3d ago
So there is no blue screen at all when ur pc restarts?
XYCRainer
XYCRainerOP3d ago
there is there is @jidat plz help need valorant
Metamorphosis
Metamorphosis3d ago
:val_HUH: you said it restarts, you didn’t mention no blue screen :susdge: What stop code does it say
XYCRainer
XYCRainerOP3d ago
there is blue screen
Metamorphosis
Metamorphosis3d ago
Take pic and send
XYCRainer
XYCRainerOP3d ago
i never said there isnt no blue screen WAIT WAIT WHEN I MANUAL RESTART OR WHEN IT RESTARTS ITSELF WHEN I LAUNCH VAL WHEN I LAUNCH VAL THERES NO BLU SCREEN IT JUST SAYS NO SIGNAL
Metamorphosis
Metamorphosis3d ago
:ChillBar_blink: That’s why we asked you for a video yesterday 😔
XYCRainer
XYCRainerOP3d ago
like for example the riot tickets BUT BRO I CANT SEND THE VIDEO IT SAYS CANT ATTACH FILE but bro listen riot support tickets they dont understand it
XYCRainer
XYCRainerOP3d ago
No description
XYCRainer
XYCRainerOP3d ago
he thinks im talking abt the game asking for me to restart my game computer whatever
Metamorphosis
Metamorphosis3d ago
So what solutions did they suggest?
XYCRainer
XYCRainerOP3d ago
i alr tried what he said aint work i cant attach the video i cant dm it thats why i asked to screenshare it
Metamorphosis
Metamorphosis3d ago
Did they ask you to download riot repair tool and send data?
jidat
jidat3d ago
Even i don't understand it
jidat
jidat3d ago
Does it look something like this when it restarts?
No description
XYCRainer
XYCRainerOP3d ago
No I alr sent data and goofball employee told me to use repair tool
XYCRainer
XYCRainerOP3d ago
XYCRainer
XYCRainerOP3d ago
Oh it worked There u go @Metamorphosis @jidat Hello?
Metamorphosis
Metamorphosis3d ago
:susdge: Restart your pc and spam the del key to enter bios And show pic
XYCRainer
XYCRainerOP3d ago
Alr Gotta do tommorow Is 1:53 and I gotta sleep
AbhimสŇyu
AbhimสŇyu3d ago
what it has to do with bios
Metamorphosis
Metamorphosis3d ago
@AbhimสŇyu virtualization is disabled in bios^
AbhimสŇyu
AbhimสŇyu3d ago
ahh very weird issue i have my e cores disabled and everything runs fine
XYCRainer
XYCRainerOP2d ago
so what do i do? am online now @Metamorphosis
Metamorphosis
Metamorphosis2d ago
Restart your pc and spam the del key Use discord on your phone
XYCRainer
XYCRainerOP2d ago
ok SMH tried to get my 100 % and now it turned off
Metamorphosis
Metamorphosis2d ago
What
XYCRainer
XYCRainerOP2d ago
My computer It’s back Nothing happening Oh bios menu? For me when pc is starting I have to press f9
Metamorphosis
Metamorphosis2d ago
Yes Alright press F9
XYCRainer
XYCRainerOP2d ago
Or f10 It’s one of them I forgot which I missed it It’s like a short time window
Metamorphosis
Metamorphosis2d ago
Are in windows rn?
XYCRainer
XYCRainerOP2d ago
Ye I’m on windows
Metamorphosis
Metamorphosis2d ago
Press windows key type Advanced startup
XYCRainer
XYCRainerOP2d ago
Bruh I just shut it down to get the menu
Metamorphosis
Metamorphosis2d ago
It’s the same thing
XYCRainer
XYCRainerOP2d ago
Go to Advanced start or bios Ok Am gonna get bios thing
Metamorphosis
Metamorphosis2d ago
Both get you u into bios Alright
XYCRainer
XYCRainerOP2d ago
Missed it Frick Am so dumb sorry
Metamorphosis
Metamorphosis2d ago
Nah it’s all good
XYCRainer
XYCRainerOP2d ago
Wait It says change advanced startup options Is it that
Metamorphosis
Metamorphosis2d ago
Yes
XYCRainer
XYCRainerOP2d ago
Now what
Metamorphosis
Metamorphosis2d ago
Once there scroll down and click on “restart now”
XYCRainer
XYCRainerOP2d ago
I don’t see that Oh I see that Bowel lol
Metamorphosis
Metamorphosis2d ago
SHUSH
XYCRainer
XYCRainerOP2d ago
Now what Troubleshoot?
Metamorphosis
Metamorphosis2d ago
Yes Then click on UEFI settings
XYCRainer
XYCRainerOP2d ago
Advanced options? don’t have that Only advanced options or reset pc
Metamorphosis
Metamorphosis2d ago
Advanced option
XYCRainer
XYCRainerOP2d ago
Now what startup settings Or uefi
Metamorphosis
Metamorphosis2d ago
UEFI
XYCRainer
XYCRainerOP2d ago
Says I gotta press restart Do I?
Metamorphosis
Metamorphosis2d ago
Yes
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Click on restart
XYCRainer
XYCRainerOP2d ago
Now what
Metamorphosis
Metamorphosis2d ago
Show pic rq
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
Don’t mind the paw patrol my nephew was here a few days ago
Metamorphosis
Metamorphosis2d ago
Click on system and show pic again
XYCRainer
XYCRainerOP2d ago
That is system
Metamorphosis
Metamorphosis2d ago
Isn’t that in MIT
XYCRainer
XYCRainerOP2d ago
This is mit
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Clear pic pls
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
Hold on it took me out Lemme get it back but what next
Metamorphosis
Metamorphosis2d ago
Open Chipset rq
XYCRainer
XYCRainerOP2d ago
Yea sir / ma’am
Metamorphosis
Metamorphosis2d ago
And pic again pls
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
Hello?
Metamorphosis
Metamorphosis2d ago
MB HOLD ON I WAS MID GAME:ChillBar_pray:
XYCRainer
XYCRainerOP2d ago
Ok
Metamorphosis
Metamorphosis2d ago
Go back to mit Then open advanced frequency And show pic
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Open advanced cpu
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Enable SVM mode
XYCRainer
XYCRainerOP2d ago
Done
Metamorphosis
Metamorphosis2d ago
Now go to save and exit tab And save and exit Once back in windows Press windows key Type core isolation and show pic
XYCRainer
XYCRainerOP2d ago
Ok
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Turn it on Restart pc and try the game
XYCRainer
XYCRainerOP2d ago
Yes sir / ma’am Logging in I’ll message when game is up Oh no
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
I pressed ok and the game closed
Metamorphosis
Metamorphosis2d ago
Open command prompt as admin then type :
bcdedit /set hypervisorlaunchtype off
bcdedit /set hypervisorlaunchtype off
And restart your pc
XYCRainer
XYCRainerOP2d ago
What’s command prompt Hello? @Metamorphosis My game starts way faster now
Metamorphosis
Metamorphosis2d ago
Press windows key Type cmd On the right click on run as administrator And then copy paste that
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
it was completed succesfully what now
Metamorphosis
Metamorphosis2d ago
Restart pc And then try the game
XYCRainer
XYCRainerOP2d ago
I pressed shut down by mistake Sorry Will it still work?
Metamorphosis
Metamorphosis2d ago
No worries same thing
XYCRainer
XYCRainerOP2d ago
Still says it Do I redownload game? It closed itself
Metamorphosis
Metamorphosis2d ago
Still says what ^ this?
XYCRainer
XYCRainerOP2d ago
Yea
Metamorphosis
Metamorphosis2d ago
Press windows key + r Type msinfo32 And send ss
XYCRainer
XYCRainerOP2d ago
No description
XYCRainer
XYCRainerOP2d ago
Herro? @Metamorphosis
Metamorphosis
Metamorphosis2d ago
Do you have a usb?
Metamorphosis
Metamorphosis2d ago
GIGABYTE
B450M DS3H WIFI (rev. 1.0/1.1/1.2/1.3) Support | Motherboard - GIGA...
Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ...
Metamorphosis
Metamorphosis2d ago
Go to this site ^ scroll down and click on bios and download the latest version
XYCRainer
XYCRainerOP2d ago
No I don’t
Metamorphosis
Metamorphosis2d ago
Hmm well you can’t update your bios without a usb Your version is 2019 and latest version is of 2024
XYCRainer
XYCRainerOP2d ago
Can I try to reinstall Val @Metamorphosis
Metamorphosis
Metamorphosis2d ago
Let’s try sum first, if that doesn’t work you can try reinstalling but I don’t think it would make any difference Go back into bios rq
XYCRainer
XYCRainerOP2d ago
Ok I forgot how ngl What I type?
Metamorphosis
Metamorphosis2d ago
Give me a few min I’ll be back rq
XYCRainer
XYCRainerOP2d ago
Back yet?
Metamorphosis
Metamorphosis2d ago
Press windows key Type advanced startup Click on change advanced startup settings And click on restart now from there
XYCRainer
XYCRainerOP2d ago
o ye alr now what
Metamorphosis
Metamorphosis2d ago
Troubleshoot > advanced > UEFI
XYCRainer
XYCRainerOP2d ago
Here
Metamorphosis
Metamorphosis2d ago
Go to bios tab and show pic
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Click on CSM support and disable it
XYCRainer
XYCRainerOP2d ago
Chainsaw man support? It’s off
Metamorphosis
Metamorphosis2d ago
Show pic
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Ok now go to exit tab and save and exit And enter bios again following the above steps ^
XYCRainer
XYCRainerOP2d ago
Exit it Then enter again?
Metamorphosis
Metamorphosis2d ago
Save and exit
XYCRainer
XYCRainerOP2d ago
Yes
Metamorphosis
Metamorphosis2d ago
And then enter again
XYCRainer
XYCRainerOP2d ago
Then enter again? Ok
Metamorphosis
Metamorphosis2d ago
Yes
XYCRainer
XYCRainerOP2d ago
I’m there Now what
Metamorphosis
Metamorphosis2d ago
Bios tab again Then open secure boot and show pic
XYCRainer
XYCRainerOP2d ago
I don’t see secure boot Nvm
Metamorphosis
Metamorphosis2d ago
No description
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Go back to bios tab again and show another pic rq
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Ok enter secure boot And Enable secure boot
XYCRainer
XYCRainerOP2d ago
I can’t
Metamorphosis
Metamorphosis2d ago
Any error?
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Click ok
Metamorphosis
Metamorphosis2d ago
No description
Metamorphosis
Metamorphosis2d ago
Click on restore factory keys If the pop up says “install default keys” click on “YES” And if the pop up says “reset without saving” click on “NO”
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Click yes
XYCRainer
XYCRainerOP2d ago
Did it Now what
Metamorphosis
Metamorphosis2d ago
Now exit tab again and save and exit
XYCRainer
XYCRainerOP2d ago
Done
Metamorphosis
Metamorphosis2d ago
Once you’re in windows press windows key + r Type msinfo32 And show ss
XYCRainer
XYCRainerOP2d ago
Ok
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
Ahh You’ll have to enter bios 1 more time
XYCRainer
XYCRainerOP2d ago
Ok Now what
Metamorphosis
Metamorphosis2d ago
Go to bios tab > secure boot and enable secure boot
XYCRainer
XYCRainerOP2d ago
Ok It’s on
Metamorphosis
Metamorphosis2d ago
now exit tab and save and exit
XYCRainer
XYCRainerOP2d ago
I’m done
AbhimสŇyu
AbhimสŇyu2d ago
send ss msinfo
XYCRainer
XYCRainerOP2d ago
Ok
XYCRainer
XYCRainerOP2d ago
No description
Metamorphosis
Metamorphosis2d ago
now try the game
XYCRainer
XYCRainerOP2d ago
NOO It still says it 😦
AbhimสŇyu
AbhimสŇyu2d ago
it says what
Metamorphosis
Metamorphosis2d ago
Yeah the only thing you can try now is updating bios, which requires a usb
XYCRainer
XYCRainerOP2d ago
😦 So I can never play it again?
Metamorphosis
Metamorphosis2d ago
Well if you can get an USB, we can try updating bios
XYCRainer
XYCRainerOP2d ago
ok im redownloading game bcuz i didnt have vanguard for sum reason
Metamorphosis
Metamorphosis20h ago
And did that work? @XYCRainer :ChillBar_pray:
XYCRainer
XYCRainerOP14h ago
no it didnt
Metamorphosis
Metamorphosis12h ago
Alright lemme know when you are here we can try 1 more thing

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