riot ignored my ticket then deleted it.
alright so, i made a ticket because my main account with 800$ worth of skins on it was hacked and when i made the ticket the first time they gave me my account back and the hacker some how got in again. i then made another ticket and got a response and they asked me to give them more info.. so i gave them as much info as possible in another ticket and not only did they NEVER respond but they ended up deleting the ticket. i really want my account back and i dont know what to do. i have the original email and receipt and everything PLEASE help me if anyone has ANY contact with a riot dev or litterly anyone please let me know
54 Replies
They can't delete the ticket without your consent
you can check your email
as messages in the ticket are also being recorded there
Your best chance is to submit another ticket to look for recovery
Even if you do find a dev, they can't help ya with account management issues
i just got my account hacked today with 1k worth of stuff
ok
all my imm buddies etc and it wont even let me put in for acc recover
What do you mean it won't let you
im trying to type the info in and it didnt process
ive tried 3 times
Can you show me with blurring the info of course, what's not processing
like when i click to submit the info the page doesnt go to the next one
any errors or anything ?
and have you filled everything?
you are using this form right
no it says account recovery tool for me
oh you are using the automatic tool
yes
You have to have like so accurate information to make it work
is there a way i can find out what birthday i put
our account cannot be automatically recovered. Please submit a ticket for an agent to assist you.
If you're still not able to recover, try these other steps, or go ahead and submit a ticket below
There are ways to exploit that information, but for dob i don't know how : D
this is what it says now
Try using your real date of birth
dob?
date of birth
ok
You don't have enough sufficent information so you have to submit a ticket
so what do i put in the ticket
where can i do that
Solution
bc i cant log into my acc
Your real birth date I guess
what would i put it under
Request type, account recovery
Recover my account*
ok ty
np gl both
after i submit what do i do
since i cant log into my acc
Well you have to wait for support to answer
and hopefully you have submitted enough legit information
so they can hand it back to you
The way it works that is if they do recover your account, you will receive a password reset on your email
i hope i spent alot of money on thast acc
i gave them the card info and both the emails etc
fingers crossed
gj gj
You can also look for transactions on your email
idk how it even got hacked tbh
like when you purchased stuff and screenshot them
yea i should of
but i cant now until they respond bc i cant log in to add onto the ticket
yep yep
you can just wait so it's fine
sucks idk how it got hacked ngl
well I never understand how people get hacked too
like i have a weird ass password etc
most of the time, i guess if you login in into a sus website or
someone you shared the account with messed up
true idk but i never shared this acc
is the username the same as your Riot ID ?
nope
not at all
well that's crazy then ; D
hope you get it back and enable 2FA
ikkk
i have 2fa
then it's impossible pretty much
to my number
idk how tf they did it
no idea then
i subbited it
lets hope
@Raum I GOT MY ACCOUNT ABCK
@Riot Schmick THANK YOIU SO MUCH