VAN: RESTRICTION
Hey! I've been having an issue specifically on this account of mine where I get a pop up on my screen anytime I get on the account. I want to reiterate that this issue only happens occurs on this specific account and on none of my other accounts. I can play the game perfectly fine on my main account. I also do have secure boot enabled. I would like some help because I have spent quite a lot of money on this account and it would suck to be "locked" out of using it. I have a 2 min recording of me just playing on the account as normal and getting that error mid game(https://youtu.be/YSYHiN2rsrI) I also tried to run the logs and it says "we were unable to generate any logs Please contact support for next steps." Any and all help would be appreciated
8 Replies
Press win+r
Type msinfo32
Show ss
if theres anything else you need in msinfo32 lmk
Secure boot state
Baseboard manufacturer
sorry i was going into bios to make sure i had it enabled
and it was enabled but not active
i just activated it and ill see if it works
:val_CAUGHT:
update it did work tysm 🙏
Solution
Solution:- enable secure boot from the bios